Wahana Visi Indonesia is a Christian humanitarian organization dedicated to work and collaborate to empower the most vulnerable children, family and community through community development, advocacy, and emergency response for sustainable transformation regardless of religion, race, ethnic or gender.

Since 1998, Wahana Visi Indonesia has carried out various community development programs focusing on children. Hundred thousands of children in Indonesia have been benefited from WVI’s accompaniment program. Wahana Visi Indonesia is a trusted partner of World Vision International.

Key Responsibilities:

Job Purpose

Reflect the organization's image and ministry in accordance with its mission and core values by treating visitors, customers, calls, and messages in a professional and effective manner and providing clients, customers, and the general public with information about the organization.

Monitor the organization's database and comply with any applicable policies related to the management of visitors, the privacy of personal data, buildings, meeting spaces, and organizational assets.

Capacity Building/ Technical works

Conduct capacity building plan and talent management strategy for NO and Zonal/AP team to enhance their technical and non-technical skills to support higher performance and career pathImproving the capacity of receiptionist at the national office  in customer services techniques  with standards.Ensure receiptionist understand business process of office building, logistic, distribution  of letter, security, phone courtesy, customer service  training that suits the needsImplement technical support in using the corporate system and understanding the information, data and reports for the delivery of good programs.

Accountability & Quality Assurance

Responsible for supporting building management and use of the building as a work space, event space, meeting room, and also when the building is used by external parties according to organizational policy.Ensure that meeting room facilities can be used and meeting logisticsProvide data management of office address, phone number staf, extention and emergency number.Maintain and update risk mapping profiles for office building to minimize riskLiaise and collaborate closely with national office, AP/Project and zone team.Develop good networking with internal and eksternal colleague.Manage reservations and set up the workspace, conference room, and event to facilitate the usage of the property or asset.Manage online form management properly

Management & Leadership

Develop and manage annual performance agreementSubmits periodical/ monthly accomplishment reportBuild and maintain positive spirit of working in team with other staff in respective unit and department Provide Christian value and support to enrich the organization's life, faith, Christian commitments and ministry to the disadvantaged children and communities we seek to serve.  Model accountability, integrity and faithfulness, demonstrating that We are Stewards and We are PartnersBe a role model and inspiration in managing work, communication and relationship with internal staff and external parties.Manage all risks related to receiptionist according to organization policies, guidelines, and standard. This includes risks in fraud, safeguarding, and other related risks.

Qualification

Bachelor’s degree or program diploma 3 qualification from any major, preferably form business administration, secretary, hospitality and management.At least 5 years experience in receptionistProfessional Proficiency in Bahasa Indonesia and EnglishEffectively communicating information

ONLY a shortlist of applicants will be contacted.

WVI implements a Safeguarding Policy as a form of our commitment to protect children and adult beneficiaries. WVI has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with WVI work, and WVI also participates in the Steering Committee for Humanitarian Response (SCHR) Inter-Agency Misconduct Disclosure Scheme (MDS).

Applicant Types Accepted:

Local Applicants Only