LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen!

LEGENDS & THE BUFFALO BILLS

The Buffalo Bills & Legends have an expansive partnership to support all aspects of the New Highmark Stadium project including stadium design, planning, feasibility studies, project management, data analytics, marketing and holistic revenue generation across partnerships, ticketing, and suite sales. Legends is proud to represent and support the Bills during this historic moment in Western New York and is focused on delivering the most fan-experience driven stadium in the National Football League.

THE ROLE

The Bills Stadium Experience in Williamsville is the official preview center for the New Highmark Stadium. The appointment-only venue provides an opportunity for fans to take an interactive sneak peek at every aspect of the new stadium, along with the opportunity to select their seats to cheer for the Bills on their new home field. The Stadium Experience Receptionist/ Guest Experience Rep will be responsible for managing all administrative duties related to the daily operations of the venue. This is a great growth opportunity with Legends and The Buffalo Bills. This role will report to the Director, Service & Operations while working alongside additional key leadership and sales personnel across the project.

ESSENTIAL FUNCTIONS

Greets all guests upon entering the Stadium Experience, determine nature of business and announces members and guests to appropriate personnel. Anticipates member reservations and warm greeting by name. Monitors members and guests access. Monitor front desk supplies and notify manager when needs replenishment. Build good relationship and report with members to make them feel comfortable and address any member concerns effectively with a sense of urgency and politeness. Adept at managing and prioritizing multiple tasks throughout the day. Ensures cleanliness of front desk, lobby and other surrounding areas. Attends to members needs in regards to coat check and other special requests. Communicate effectively with guests, all levels of management and co-workers. Assists with other administrative duties as assigned by manager.

QUALIFICATIONS

All applicants must be at least 18 years of age. Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships Professional verbal, written and listening communication skills. Attention to detail and proactive attitude. Self-starter with ability to work efficiently in a fast-paced sales environment. Ability to work flexible hours, as well as nights, weekends, holidays as required.

COMPENSATION

Hourly wage $15.50

WORKING CONDITIONS

Location: On Site

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.