About Our Home: Tucked away near Hatfield Peverel, Peverel Green Care Home is a serene oasis where up to 60 cherished elders find more than just care—they discover a vibrant community. Whether it's the gentle hum of arts & crafts sessions, the rhythmic beats of dance classes, or the tranquil views from private terraces, Peverel Green seamlessly blends personalized care with a rich tapestry of experiences. From the lush gardens to the cozy lounges, every corner whispers a promise: at Peverel Green every day is a journey of joy, connection, and heart-warming memories. Welcome to a place where every resident is family. PLEASE ENSURE YOU CAN DRIVE OR HAVE MEANS OF COMMUTING TO CM3 2JL Duties and Responsibilities: + To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary. + To deal with queries from the public and customers + To monitor visitor access and maintain security awareness + To provide general administrative and clerical support + Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc. + Receive deliveries and arrange for their distribution. + Typing of documents including letters, minutes, charts, notices etc + Keeping the reception area tidy and its notice boards up to date. + Book transport as required. + Dealing with post and distributing to relevant departments, people. + Setting up meeting facilities + Arranging for catering for meetings and daily office use + Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process. + Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner. + Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required + Additional administration duties may be requested from different departments Requirements + At least one year's experience of switchboard/receptionist duties. + The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues. + Good Time Management + Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner + An organized approach and good attention to detail + Good IT skills including Excel, Word, Outlook and PowerPoint What we offer: + Up to £12 per hour + ESAS – Salary Advance + Employee Assistance Programme + Perkbox + Employee of the Month + Long term service awards + Blue Light Card + Professional Development + Refer a Friend If this sounds appealing to you and you believe you would enjoy working with us to make a difference in people's lives, please apply.