Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n
\n

Responsibilities:\n\nOperates multiple-call telephone switchboard console and routes calls to the appropriate person or location within the office.\nExercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers\nGreets customers, vendors, job applicants, employees from other locations and other visitors with high degree of professionalism and courtesy.\nAnswering incoming calls and directing those calls to the proper parties. Calls must be answered in four rings or less.\nProvides general administrative and clerical assistance.\nMails out company information as requested, prepares and arranges for courier delivery, sends and receives faxes, manages and reports on all front desk deliveries.\nMaintains safe and clean lobby area.\nResearch and identify the appropriate business units or persons for callers when it is not obvious from a provided list.\nIdentify telephone system problems and immediately alert the proper personnel.\nOther duties as assigned.\n\n

Qualifications:\n\nHigh school diploma or GED required.\nTwo years or more of experience as a receptionist in a corporate environment.\nStrong work ethic; diplomatic; team- and service-oriented; builds strong working relationships.\nExhibits superior verbal communication and phone skills.\nConsistently demonstrates professional demeanor, appearance and attitude.\nProven ability to remain calm under pressure; resilient.\nSound judgment and problem-solving ability.\nAble to appropriately handle confidential and highly sensitive material.\nDemonstrated ability to be flexible and adapt to an ever-changing work environment.\nAssertive and resourceful; motivated; willing to ask questions and take initiative without direction.\nExcellent verbal communication skills required.\n\n

WATCH Where Service Matters: \n