Job Title: Receptionist Job Description The representative will ensure that all applicants, recipients, spouses, attorneys, or other member representatives receive extraordinary service when communicating with clients via phone, fax, written correspondence, or email. The representative may contact recipients by phone or mail and in each communication provide empathetic and efficient service. Responsibilities + Answer incoming phone calls + Document phone calls in SharePoint + Provide information to callers from SharePoint and 2200 + Navigate and provide accurate information regarding the company websites + Monitor incoming calls + Receive and respond to incoming emails from company websites + Pick up and handle messages from Nightline + Route calls to appropriate individual or department when necessary + Send a fax via RightFax when requested by the caller + Print statements when requested by the caller + Perform special projects as requested by management Additional Skills & Qualifications + 2+ Years of reception experience preferred + High School diploma required, some college preferred + Microsoft Office Suite Work Environment The position will have a 7-hour workday with a flexible schedule from 7:30-8:30am to 3 or 4pm. Pay and Benefits The pay range for this position is $18.00 - $21.00 • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rockville,MD. Application Deadline This position will be accepting applications until Dec 25, 2024. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.