Job Description:

Job Title: Receptionist

Location: Jefferson City, Missouri

Department: Youth Residential Services

Time Type: Part Time, 20 hours per week

Job Summary:

As a Receptionist, you'll be responsible for upholding professionalism in the office while answering a multi-line phone system, welcoming and guiding visitors, and ensuring visitor confidentiality. Your role will also involve enhancing office efficiency, maintaining functionality, and creating an organized and enjoyable working environment. You will assist in coordinating daily tasks to facilitate smooth service delivery. Our ideal candidate is detail-oriented, possesses excellent communication skills, and is adaptable to job demands while maintaining a positive attitude in the workplace.

Position Perks and Benefits:

Competitive hourly rateOpportunities for professional growth and advancementFriendly and supportive work environmentFlexible schedulingProfessional development opportunitiesRecognition and reward programs

Key Responsibilities:

Answer the multi-line phone system and appropriately direct calls as requested.Maintain visitor and staff sign-in records.Ensure the entryway remains free of congestion.Welcome office visitors in a cordial manner.Assist with billing functions and maintain filing of persons served.Conduct filing as requested and manage office supply stock.Receive, sort, and distribute incoming mail and parcels.Send outgoing faxes and distribute incoming faxes in a timely manner.Prepare meeting rooms, including scheduling and stocking of refreshments.Order and maintain shared resources and technology within the facility.Work collaboratively with other Administrative Team members.Adapt to job demands and perform additional functions upon request.

Knowledge, Skills, and Abilities:

Reliable method of communication.Clear and legible writing skills.Attention to detail is essential.Ability to understand and follow instructions and memos.Proficient in presenting information in one-on-one and small group settings.Familiarity with database, spreadsheet, and word processing software.Skilled in managing various personalities and situations.Excellent time management and organizational abilities.Comfortable operating different office equipment.Understanding of confidentiality, professional ethics, and a code of conduct.

Experience and Education Qualifications:

High School Diploma or equivalent required.1-2 years of receptionist and/or office setting experience preferred.Proficient in advanced Microsoft Office applications (Outlook, Word, Excel, PowerPoint, OneNote, SharePoint) and various video/web conferencing platforms (Zoom, Teams, GoToMeeting).

Supervisory Requirements:

None

Employment Requirements:

Successful completion of a background check.Completion of New Hire Orientation at the beginning of employment.Current driver’s license and acceptable driving record.

Physical Requirements:

ADA Considerations: Sedentary work, may involve lifting up to 10 pounds occasionally and involves repetitive movements of hands and fingers for typing/writing during the work shift.

Brightli is on a Mission: 

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. 

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace. 

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.