1.1. Position
RECEPTIONIST
1.2. Location/ Department
Admin
1.3. Reporting to
Admin Manager
1.4. Key Working Relationship
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Country Chief Executive
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Admin Manager
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BV Staff
2. MINIMUM REQUIRED QUALIFICATIONS
2.1. Specialty
RECEPTIONIST
2.2. Education Degree
Graduate in any discipline, Computer Literate
2.4. Technical knowledge
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Knowledge of computers
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Knowledge of customer service principles and practices
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Good communication skills in English - written & oral
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Excellent co-ordination & follow up skills
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Ability to meet tight schedule and deadlines
2.5. Experience
2 Year experience of working in same position. Working experience in MS Office (Word, Excel, Power Point)
3. RESPONSIBILITIES / AUTHORITIES / ACCOUNTABILITIES
3.1. Primary Functions
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Accountable for Reception area.
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Ensure the reception area is tidy and presentable.
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Greet & welcome the guests and direct them to the appropriate person
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Answer telephone, screen and direct calls
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Provide accurate information to callers
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Receive and sort mail and deliveries
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Ensures knowledge of staff movements in and out of organization
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General administrative and clerical support
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Prepare letters and documents
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Receive and sort mail and deliveries
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Deal with queries from the public and customers
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Arrange transportation and Hotel accommodation.
3.2. AUTHORITIES
As per Bureau Veritas polices