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Job Description:

Greeting Visitors: Welcoming guests and visitors to the office or organization in a friendly and professional manner.Answering Phones: Handling incoming calls, directing calls to appropriate personnel, and taking messages when necessary.Managing Correspondence: Sorting and distributing mail, as well as handling email inquiries and forwarding them to the relevant departments or individuals.Scheduling Appointments: Managing appointment calendars for executives or other staff members, scheduling meetings, and arranging conference rooms.Administrative Support: Providing general administrative support such as data entry, filing, photocopying, and maintaining office supplies.Customer Service: Assisting clients or customers with inquiries, providing information about products or services, and addressing any concerns or complaints in a courteous manner.Maintaining Reception Area: Keeping the reception area clean, organized, and presentable, including arranging magazines and brochures.Security Procedures: Following security protocols such as monitoring access to the premises, issuing visitor badges, and ensuring the safety of employees and visitors.Handling Payments: Processing payments for services or products, as well as recording transactions accurately.Coordinating Travel Arrangements: Assisting with travel bookings, hotel reservations, and transportation arrangements for employees or visitors. Additionally, receptionists may be required to have strong communication skills, computer proficiency, and the ability to multitask effectively.