DESCRIPTION

This Office Administrator, Receptionist is the first face that patients, staff, families, and the public see when they enter our facility. The Office Administrator, Receptionist is responsible for providing guidance and direction for all individuals entering the facility while assisting in the safe, efficient delivery of services to Buena Vista Recovery’s clientele.

DUTIES AND RESPONSIBILITIES

Answers all incoming phone, chat, and e-mail communications and monitors other communication needs for office staff 

Properly screens communications and directs to them to the appropriate resources 

Greets and directs all staff, clients, and visitors to the appropriate place while ensuring proper credentialing for all visitors 

Works with leadership team to organize and file requested documents, while maintaining HIPAA patient data security standards 

Works with appropriate resources for replacement or addition of needed office supplies before they are depleted 

Works with the Human Resources department for new employee badge creation on new employee orientation days 

Works closely with Executive Director to send out important communications to staff via Microsoft Teams and e-mail using Outlook 

Updates Microsoft Yammer as requested by Business Development team 

Scans and files all required documents to appropriate secure locations 

Coordinates recognition activities including planning and acquisition of supplies for events 

Supports leadership staff as needed 

Responsibilities for order supplies for all campus 

Additional duties as directed on an “as needed” basis