**Overview** Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. **Responsibilities** + Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party + Greet outside visitors in a professional manner + May sign for incoming and outgoing packages; route to appropriate party + Use internal paging system + Call for car service or messenger as requested by client + May perform filing, typing and other administrative duties as requested by client + Assist various departments with mass mailings + May receive and route faxes + May schedule conference room based on client requests and order catering as needed + Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site + Prepare monthly production and volume reports in order to measure productivity and prepare billing charges **Qualifications** + High school Diploma or equivalent + 2 years direct experience as a receptionist + Some prior experience working in a professional office environment, preferred + Able to operate various office equipment + Basic computer skills required (Word, PowerPoint) + Ability to perform routine functions of various equipment and systems (internal phone directory, office directory, as well as photocopying, color copying, faxing, etc.) + Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines **PHYSICAL DEMANDS** + Physical activity required including bending, reaching, prolonged periods of sitting + May lift and/or move up to 10 lbs **What We Offer:** + Competitive pay & benefits! + Comprehensive training and development programs that prepare employees to advance from within. + A company focused on creating a positive work and client environment. + Employee discounts on entertainment, products, and services nationwide! **_Come Join Our Team!_** **Job Locations** _US-MI-Grand Rapids_ **Posted Date** _4 days ago_ _(11/11/2024 2:32 PM)_ **_Requisition ID_** _2024-18853_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Administrative/Clerical_ **_Position Type (Portal Searching)_** _Regular Full-Time_