Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Receptionist Intern, you will play a key role in ensuring that all reception and administrative tasks are executed efficiently, maintaining a professional and welcoming environment. You will support BCG staff and contribute to the firm's reputation for excellence by facilitating seamless interactions with clients and external visitors.

 

YOU ARE GOOD AT:

Answering incoming phone calls with professionalism, including client inquiries, lead calls, and general administrative requests;Engaging with visitors, suppliers, couriers, and other external guests in a courteous and professional manner;Ensuring efficient turnaround of all messages and, when necessary, take appropriate actions to ensure urgent messages are relayed without delay;Welcoming guests, verify their identity and inform the appropriate staff member or deal with them as appropriate;Managing the room booking process to ensure all requests are handled in an efficient manner;Processing and coding local and international courier invoices in cooperation with the Finance department.

 

What You'll Bring

Excellent communication skills, both written and oral, in Italian and English (C1 required);Excellent customer service skills (prior experience in front office or customer service is a plus);Intermediate skills in Outlook, Word, PowerPoint and Excel. 

Who You'll Work With

You will be working within the Operations Department of BCG Milan office, sharing the responsibility for the front desk activities with the current Reception team.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
BCG is an E - Verify Employer. Click here for more information on E-Verify.