Job Title

Receptionist (Makati)

Job Description Summary

The Receptionist plays a large role in creating a first impression of the company via in-person and phone interactions with individuals, including prospective clients, employees, guests and vendors who walk through the door or call the location. We are seeking a passionate and driven professional to act as an ambassador and liaison between our client, employees and visitors who come to the site. Ideally this individual cares deeply about the level of interaction and the quality of the experience the recipient enjoys during their initial interactions at the site.

Job Description

Greets and directs all visitors with enthusiasm, professionalism and courtesy. Provides very positive and professional first impression to visitors. Announces visitors to appropriate party promptly and politely. Directs guests and clients to the waiting area and provides snack or beverage experience when possible and appropriate. Establishes a strong rapport with clients, vendors and contractors. Adheres to company policies and procedures, following all safety and security protocols. This individual is expected to help maintain appropriate records for visitor logs, manages guest visitors and their needs, including providing local directions and dining suggestions. This individual keeps reception area, reception desk and all related areas neat and orderly and manages vendor work on site in conjunction with the landlord, property manager.
 

Responsibilities
 

· Ensures a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with the employee, guest, employee host, vendors, etc. to meet the request at hand

· Consistently offers professional, friendly and welcoming interactions

· Answers and screens all incoming internal calls to handle caller’s inquiries whenever appropriate and possible. Re-directs calls as needed and takes adequately detailed messages when required

· Greets, assists and/or directs visitors, vendors and the general public employing a professional, courteous, and respectful demeanor at all times

· Manages visitor badges and maintains appropriate visitor records
 

Requirements
 

· Minimum of 2 years of reception, hospitality, and/or vendor coordination experience

· 2 years of experience in face-to-face interaction with customers preferred

· A pleasant phone voice and excellent verbal and written communication skills a must

· Must be able to work in a fast paced, high volume environment

· Proven computer experience essential including proficiency in Outlook, Word and Excel required

 

Why join Cushman & Wakefield?

 

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company;Career development and a promote from within culture;An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

 

We have a vision of the future, where people simply belong.

 

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.