Job Title:  Receptionist & Office Assistant

FLSA Status: Full Time - non-exempt 
Reports to: Divisional Secretary for Business

Schedule: Standard Office
Supervises: N/A

Rate of Pay: $25/hr

Closing Date: 07/05/2025

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

Health, vision, dental, life as well as voluntary life and disability insurance Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire) Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment) One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment) Pension Plan (after one year of continuous service) Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function: 

The Receptionist & Office Assistant (ROA)’s main responsibilities will include the provision of Receptionist duties including maintaining the reception desk in a manner that is welcoming to visitors while conveying the professional nature of the institution as an organization. Secondarily, the ROA may be called upon to assist with light clerical duties as needed and instructed.

Duties and Responsibilities:

The ROA will: 

Operate the main telephone switchboard to answer, screen or forward calls, providing information, and/or taking messages. Greet vendors, visitors, and staff entering the establishment to determine the nature of the visit if necessary and direct or provide escort to specific destinations. Maintain the visitor Parking Log Receive payment and record receipts for parking space rental on behalf of the Property department. Keep seasonal, natural disaster, and public relations information current, available and distribute as directed. Oversee and maintain DOT records, accident processing, and liaise with HR for required training sessions to be assigned. Initiate and maintain required screening for volunteers and DOT drivers. Assist the HR department, Divisional Commander’s office, Women’s Ministries, and Property department with seasonal and/or light clerical as needed and directed. Other duties that may be assigned.

Education, Experience, Skills, Qualifications:

Education High School Diploma or equivalent is required Experience Work experience in a non-profit environment Skills Ability to maintain a high level of confidentiality regarding business and personnel matters Proficiency with Microsoft Office Suite including Word, Excel, Power Point and Outlook Strong organizational skills; both verbal and written Detail oriented Ability to work in a fast-paced environment with often competing deadlines while maintaining professional poise under pressure Ability to communicate and interact with varying personalities The ability to learn new tasks, processes, and software with minimal intervention Qualifications Supportive of The Salvation Army’s mission. Driving This position does not require driving on behalf of The Salvation Army. Background Check Continued employment will be contingent upon a biennial background check that is processed in accordance with The Salvation Army’s policies.

Physical Requirements: 

Ability to maneuver. Ability to remain in a stationary position. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.