Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
The Role:
A vacancy has arisen in our busy Manchester office for an experienced and methodical receptionist to help and support our client focused team. This is a parttime position with split duties between manning our busy reception and administrator support for various teams.
This is a front of house vacancy, so it`s vital that you`ll embrace our passion for customer service, professionalism and have the ability to work on your own initiative as well as within a team with the other receptionist. Our work is varied, so you may be incredibly busy one day, quiet the next whereby you`ll take on more administrative duties. Although there will be variation in your work, there may be some days where data entry will be required so you`ll be prepared to flex up and down as and when is required.
Additionally, you`ll hold the following responsibilities:
Greeting and making our visitors welcome
Manage the daily log and security passes for visitors for health and safety purposes
Manage switchboard and field calls appropriately
Organise and prioritise your reception tasks as required, ensuring an efficient and effective reception service to the Cardiff office
Management of meeting room bookings including booking buffets as required
Setting up all meeting rooms each morning
Handling and distribution of all incoming and outgoing post, courier deliveries, etc
Arranging the post at the end of the day for the postal service
Management and distribution of office stationery, ensuring the correct levels are maintained, monitoring quantity, quality and cost.
Administration support in term of claims input, enquiries, archiving files, diary management, chasing relevant documentation and database updates
Taxi bookings
Travel bookings
Management of basement parking rota
Various invoicing
Assisting in additional duties when the PA is on annual leave
About you:
Already experienced in a similar role, you`ll be the forefront of our central Cardiff office and have the following:Good level of education – at least to GCSE level or equivalent
Previous reception experience with similar responsibility in a dual role is essential
Excellent presentation skills, be highly organised and customer focused
Experience in dealing with general enquiries in a positive and professional manner
The ability to work with minimal to no supervision
Have a highly professional telephone manner
Must be able to use initiative without referral
Ability to operate a switchboard, although training will be provided for the right candidate
Excellent administration skills with the ability to multitask
Computer literate, including Microsoft Excel
As a global business, we are always interested in hearing from candidates with bi-lingual/multilingual skills
What will you get for this role?
Competitive salary depending on skills, experience and qualifications
Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
Healthcare scheme
A Self Invested Personal Pension Scheme
Holiday allowance of 22 days plus bank holidays
Discounts on various products and services
Employee assistance programme for employee wellbeing
Life assurance
Group Income Protection
Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.