Receptionist - Tri State Surgery Center **Medical Associates** 1 Positions ID: oEPevfwW Posted On 01/14/2025 **Job Overview** **Description** Tri-State Surgery Center is hiring a **Full-Time Receptionist** to be dynamic members of our registration and scheduling team! **Company Overview:** The Tri-State Surgery Center, jointly owned and operated by Medical Associates Clinic and MercyOne Medical Center, is the region's first freestanding facility devoted exclusively to outpatient surgery. The Center consists of three operating rooms and two special procedure rooms and provides a variety of outpatient procedures for patients of all ages. Areas of specialties include ophthalmology, orthopaedics, gastroenterology, gynecology, podiatry, plastic surgery, ear, nose and throat, and general surgeries not requiring overnight stays. An estimated 6,000 procedures can be performed annually at the Tri-State Surgery Center. **Pay and Benefits: $17+/hr. with** **full benefits package including:** + Pay raisesat least annually + Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation. + 401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing + Flexible Paid Time Off Program **(24 days off/year)** + Save money on your taxes! Medical and Dependent Care Flex Spending Accounts + Income security for your family! Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc. **Primary schedule:** Monday - Friday between the hours of 5:45am -5:00pm, **full benefits eligible!** **Essential Functions & Responsibilities:** + Responsible for scheduling all outpatient surgeries and procedures as requested by the physician’s office staff, including instrumentation availability, timing of cases and any request for equipment/Manufacture Representative. + Demonstrate effective customer Service skills by greeting customers in a polite, prompt, helpful manner, checking them in, signing appropriate documentation, collection of copays, non-covered procedures, date of service payments and outstanding balances as well as relaying regulatory compliance statements. + Daily mail distribution, checking in students and industry representatives. Triage all incoming phone calls. + Partner with Administrator to develop and maintain effective market program which increase case volume and exceeded budget targets. + Entering data into the operating system after procedures are completed. + Creating chart packets and labeling for future procedures, ensuring that the charts are complete with correct documents. (ledgers, visit logs, orders, etc.) + Complete all other assigned projects and duties. **Knowledge, Skills and Abilities:** _Education:_ High school diploma or GED required. _Experience:_ From three months to one year of similar or related experience. _Interpersonal Skills:_ Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussions. _Other Skills:_ Ability to multi-task and work in a fast paced environment. General computer knowledge with proficient keyboarding skills. Multi-line telephone system. Cash handling experience. Ability to work independently with limited direction, problem solving and resourcefulness. **Physical Aspects:** Reaching - Extending hand(s) and arm(s) in any direction. Standing - Particularly for sustained periods of time. Walking - Moving about on foot to accomplish tasks, particularly for long distances. Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Grasping - Applying pressure to an object with the fingers and palm. Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly. Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts. Vision - 20 / 40 or better in the best eye with or without correction. Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers. Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Environmental Conditions: None - The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status. Please view Equal Employment Opportunity Posters provided by OFCCP here (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) . Primary Contact 9878 Careers at Medical Associates , 563-584-4225 Phone Phone Phone Fax careers@mahealthcare.com Email True False True **Job Details** Categories Health Care Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 1148 Job REQ # oEPevfwW \# Positions 1 Start Date 20250114 End Date 20250218 Featured Job TH Ad TH Comments **Similar Jobs** Travel Virtual Care RN - Onsite, Unit Based MercyOne School-Based Therapist Hillcrest Family Services Optometrist - Competitive Base Compensation + Rel Medical Associates Licensed Mental Health Therapist (LMHC, LISW, LMFT Medical Associates Therapist-Adolescent Residential Hillcrest Family Services Ultrasonographer UnityPoint Health Finley Hospital Occupational Therapist-Inpatient UnityPoint Health Finley Hospital Staff Accountant Sr-Financial Plan UnityPoint Health Finley Hospital Interventional Cardiology - Physician - Dubuque, I UnityPoint Health Finley Hospital Urology Physician - Finley Hospital Dubuque, IA UnityPoint Health Finley Hospital **Share this Job** Medical Associates **About the Company** **_Our mission is to provide superior healthcare and an excellent patient experience._** Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice. Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association. In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an “Excellent” rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years. Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 4155 Pennsylvania Ave in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Iowa; Cuba City, and Platteville, Wisconsin; and Elizabeth and Galena, Illinois.