Reconciliation & Reportorial Requirement

Daily reconciliation of remittance/other services transactions and ensure accurate matching of the reports Coordination with stores if in case there are variances in the transactions Monitor performance in all stores and initiate projects to improve same store performance Business Center Services Monthly Performance Update

Operation Related Functions

Support the stores on issues encountered Coordination with external partners in case there are issues in the system, settlement, service and customer concerns Support new store opening and ensure they offer all applicable Business Center services/products upon opening

Payment & Finance Related Functions

Coordination and checking with the Treasury - Cash Management if settlement is credited to RSC bank account and ensure timely collection of commissions Create daily Request for Payment and ensure accurate and timely payment to Partners Monthly Issuance of Official Receipt/Collection Receipt and securing the 2307 from partners

Admin and Expansion Related Functions

Support the Asst. FES Manager in facilitating the onboarding requirements of the existing/additional Business Center services/products Expand Business Center offer by rolling out new products and services to all banners

Audit and Compliance

Conduct spot check to stores to ensure compliance to policies Perform competitors checking to validate and update current services and procedures and add more products and services similar to other stores and provide sound recommendation