Job Description:

Job Title: Record Integrity Specialist 

Location: Springfield, Missouri 

Department: Compliance and Integrity 

Employment Type: Full-time 

Job Summary: 
Join our compassionate and collaborative team as a Record Integrity Specialist, where you will play a vital role in ensuring the accuracy and compliance of medical records. This position is essential in maintaining the integrity of documentation, which directly impacts patient care and organizational success. We are looking for someone with strong analytical skills, attention to detail, and a commitment to upholding regulatory standards. By joining us, you will contribute to a mission that prioritizes quality and compliance, making a difference in the healthcare community. 

In this role, you will be responsible for reviewing and responding to documentation correction requests, serving as a liaison between providers, departments, and technical teams. Your expertise will help mitigate compliance and financial risks while ensuring that all medical records align with organizational policies and regulatory requirements. 

This position offers… 
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  
• Mileage Reimbursement – Company paid for work functions requiring travel 
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce 
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 
• Review and process provider requests for corrections to medical record documentation in a timely and accurate manner. 
• Evaluate correction requests and recommend alternative solutions that maintain the integrity of medical records. 
• Analyze potential risks associated with documentation inaccuracies, including privacy concerns and financial overpayments. 
• Coordinate communication between providers and internal departments to ensure complete and accurate resolution of chart corrections. 
• Maintain organized and detailed documentation of analyses, findings, and recommendations. 
• Collaborate with IT and revenue cycle teams to ensure compliance with policies, procedures, and regulatory standards. 
• Ensure adherence to all applicable federal and state documentation regulations. 
• Utilize spreadsheets and reporting tools to track and monitor correction activities. 
• Provide education and guidance to staff on documentation standards and correction processes. 
• Perform all other duties as assigned. 

Education, Experience, and/or Credential Qualifications: 
• High school diploma or equivalent. 
• Associate’s degree in health information management preferred. 
• RHIA or RHIT credential strongly preferred. 
• Two years of medical records experience required. 

Additional Qualifications: 
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. 
• Completion of New Hire Orientation at the beginning of employment. 
• All training requirements including Relias at the beginning of employment and annually thereafter. 
• Current driver’s license, acceptable driving record, and current auto insurance. 

Physical Requirements: 
• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. 
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. 

Keywords: Record Integrity, Medical Records, Compliance, Documentation, Health Information Management, Regulatory Standards, Risk Analysis, Communication, Education, Healthcare 

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.