Records Analyst
Villanova University
Posting Details
Why work at Villanova?
Join a mission-driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2023 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum. We believe that an inclusive community fosters an understanding and appreciation for diversity among our students, faculty, staff and administrators. The Office of Diversity, Equity and Inclusion works to address issues of equity and justice in a variety of ways including workshops, events and employee resource groups Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.
Villanova University has embarked on a 10-year strategic plan, Rooted. Restless., with the goal of enhancing the Augustinian Catholic living and learning experience for all members of our community. University Advancement is seeking exceptional talent to join our mission-driven team working together toward our shared vision for Villanova, fueled by the generosity of the University’s philanthropic supporters as we “keep moving” in the spirit of St. Augustine in the public phase of Villanova’s comprehensive capital campaign: Espiritus Nova.
Reporting directly to the Director of Advancement Data Governance, the Records Analyst is responsible for creating, enhancing and maintaining accurate alumni and various other constituent data using multiple information systems in order to maintain the highest level of data integrity. Under the direction of the Executive Director of Advancement Services and the Director of Advancement Data Governance this position will serve as the primary person to enter data and correct data incongruencies that are discovered through audits and end users. Additionally, the Records Analyst will make recommendations for ways to improve the integrity of our data and assist with the documentation of all established procedures related to records management.
Villanova is a Catholic university sponsored by the Augustinian Order. Diversity and inclusion have been and will continue to be an integral component of Villanova University’s mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University’s mission and values. Duties and Responsibilities: Using a variety of resources, verifies, inputs and maintains accurate and detailed demographic records for over 200,000 constituent records, including but not limited to biographical, employment, membership, activity and relationship information. Ensure timely data entry for all record updates from a variety of data sources including but not limited to reports, emails, spreadsheets and files from internal and external systems. This includes monitoring updates, incoming inquiries and providing appropriate feedback from the general Records email account. Responsible for data preparation, synching and auditing processes with third party applications. Perform accurate and timely data entry from data audit reports; Audits will include but are not limited to biographical information, employment data, volunteer and committee memberships, various coding and prospect management data. Assist in identifying and creating audits to improve data integrity and efficiencies. Manage three student employees (Records Assistants) including but not limited to posting, interviewing, and hiring; training on appropriate University systems, and managing workloads. Assist with documenting and updating policies, processes, and procedures. Develops and provides documentation and video training materials. Provides hands-on training on Ellucian Banner database for new staff, administrators, and student employees in University Advancement. Create and maintain effective relationships with various University departments to obtain and verify information. Participate in UA Data Integrity group to assist in establishing standard processes and procedures for record entry, and in identifying areas to improve the quality of all constituent data. Participate in the testing of all new or modified Information systems, applications, and programs. Performs others duties and special projects as assigned or directed. Keeps current with the direction of the business and the needs of internal customers. Minimum Qualifications: High School degree required. 2+ years of relevant higher education experience, preferably in Advancement Services. General understanding of development industry standards, policies and practices within the office, and the impact on the prospect management area. Excellent analytical skills to understand complex processes in support of data decision making. Provides oversight, guidance and support to the Associate Director of Advancement Services on Records related initiatives and enhancements. Provides leadership and direct supervision of student employees. Attention to detail and strong communication skills, along with significant organizational skills required. Strong keyboarding skills; strong attention to details with emphasis on accuracy; able to follow and document procedures; maintain organized records of all data changes; inquisitive, self-motivated, and independent worker; patient, persistent, tactful, and discreet in dealing with confidential information; innovative thinking skills to recognize the many interactions between the record screens; ability to concentrate in a busy office atmosphere; strong interpersonal skills and team-orientation; ability to work independently and communicate effectively to managers and co-workers; able to clearly communicate both verbally and in writing; ability to identify and establish priorities and to work under constant deadlines and with numerous interruptions; ability to analyze biographical information; ability to interpret data; recommend new ways of maintaining data and new information sources. Must be proficient in Excel and experienced with Microsoft Office Suite applications. Entry level understanding of development industry system applications. Preferred Qualifications: Some college or Bachelor’s degree preferred or equivalent work experience. Experience with the integrated software suite, BANNER, preferred. Previous experience with SalesForce and Cognos a plus. Physical Requirements and/or Unusual Work Hours: Special Message to Applicants: Posting Date: 01/31/2025 Closing Date (11:59pm ET): Salary Posting Information: Commensurate with experience. Salary Band: 12 Job Classification: exempt References Needed References Needed Minimum Number of References Needed 3 Maximum Number of References Needed 3 Supplemental Questions
Do you have questions about the application process? If so, please refer to the Applicant FAQ’s.
Posting Details (Default Section) Posting Number: 20254265S Position Title: Records Analyst Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 604 - University Advancement Position Summary: Ignite Your Career at Villanova University! Whether undergraduate or graduate, faculty or staff, each community member brings with them a wealth of experiences that enrich our University and shift our perspectives. As a part of this community, your work will improve lives and ignite change!Why work at Villanova?
Join a mission-driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2023 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum. We believe that an inclusive community fosters an understanding and appreciation for diversity among our students, faculty, staff and administrators. The Office of Diversity, Equity and Inclusion works to address issues of equity and justice in a variety of ways including workshops, events and employee resource groups Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.
Villanova University has embarked on a 10-year strategic plan, Rooted. Restless., with the goal of enhancing the Augustinian Catholic living and learning experience for all members of our community. University Advancement is seeking exceptional talent to join our mission-driven team working together toward our shared vision for Villanova, fueled by the generosity of the University’s philanthropic supporters as we “keep moving” in the spirit of St. Augustine in the public phase of Villanova’s comprehensive capital campaign: Espiritus Nova.
Reporting directly to the Director of Advancement Data Governance, the Records Analyst is responsible for creating, enhancing and maintaining accurate alumni and various other constituent data using multiple information systems in order to maintain the highest level of data integrity. Under the direction of the Executive Director of Advancement Services and the Director of Advancement Data Governance this position will serve as the primary person to enter data and correct data incongruencies that are discovered through audits and end users. Additionally, the Records Analyst will make recommendations for ways to improve the integrity of our data and assist with the documentation of all established procedures related to records management.
Villanova is a Catholic university sponsored by the Augustinian Order. Diversity and inclusion have been and will continue to be an integral component of Villanova University’s mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University’s mission and values. Duties and Responsibilities: Using a variety of resources, verifies, inputs and maintains accurate and detailed demographic records for over 200,000 constituent records, including but not limited to biographical, employment, membership, activity and relationship information. Ensure timely data entry for all record updates from a variety of data sources including but not limited to reports, emails, spreadsheets and files from internal and external systems. This includes monitoring updates, incoming inquiries and providing appropriate feedback from the general Records email account. Responsible for data preparation, synching and auditing processes with third party applications. Perform accurate and timely data entry from data audit reports; Audits will include but are not limited to biographical information, employment data, volunteer and committee memberships, various coding and prospect management data. Assist in identifying and creating audits to improve data integrity and efficiencies. Manage three student employees (Records Assistants) including but not limited to posting, interviewing, and hiring; training on appropriate University systems, and managing workloads. Assist with documenting and updating policies, processes, and procedures. Develops and provides documentation and video training materials. Provides hands-on training on Ellucian Banner database for new staff, administrators, and student employees in University Advancement. Create and maintain effective relationships with various University departments to obtain and verify information. Participate in UA Data Integrity group to assist in establishing standard processes and procedures for record entry, and in identifying areas to improve the quality of all constituent data. Participate in the testing of all new or modified Information systems, applications, and programs. Performs others duties and special projects as assigned or directed. Keeps current with the direction of the business and the needs of internal customers. Minimum Qualifications: High School degree required. 2+ years of relevant higher education experience, preferably in Advancement Services. General understanding of development industry standards, policies and practices within the office, and the impact on the prospect management area. Excellent analytical skills to understand complex processes in support of data decision making. Provides oversight, guidance and support to the Associate Director of Advancement Services on Records related initiatives and enhancements. Provides leadership and direct supervision of student employees. Attention to detail and strong communication skills, along with significant organizational skills required. Strong keyboarding skills; strong attention to details with emphasis on accuracy; able to follow and document procedures; maintain organized records of all data changes; inquisitive, self-motivated, and independent worker; patient, persistent, tactful, and discreet in dealing with confidential information; innovative thinking skills to recognize the many interactions between the record screens; ability to concentrate in a busy office atmosphere; strong interpersonal skills and team-orientation; ability to work independently and communicate effectively to managers and co-workers; able to clearly communicate both verbally and in writing; ability to identify and establish priorities and to work under constant deadlines and with numerous interruptions; ability to analyze biographical information; ability to interpret data; recommend new ways of maintaining data and new information sources. Must be proficient in Excel and experienced with Microsoft Office Suite applications. Entry level understanding of development industry system applications. Preferred Qualifications: Some college or Bachelor’s degree preferred or equivalent work experience. Experience with the integrated software suite, BANNER, preferred. Previous experience with SalesForce and Cognos a plus. Physical Requirements and/or Unusual Work Hours: Special Message to Applicants: Posting Date: 01/31/2025 Closing Date (11:59pm ET): Salary Posting Information: Commensurate with experience. Salary Band: 12 Job Classification: exempt References Needed References Needed Minimum Number of References Needed 3 Maximum Number of References Needed 3 Supplemental Questions
Required fields are indicated with an asterisk (*).
* How did you first hear of this employment opportunity? Indeed.com Higheredjobs.com LinkedIn Glassdoor Chronicle Vitae Academic Keys PA CareerLink/JobGateway Professional Affiliation/Trade Website Diversity Association/Publication Website Advertisement in Academic or Professional Publication Referred by a current employee Referred by a friend, family member, or former employee Heard about it at a conference or career fair Browsing the Villanova website Cabrini University employee Other * If your answer to the above question is "Other", please specify the source below. If this question does not apply to you, enter N/A.(Open Ended Question)
Documents needed to complete your application: Required Documents Cover Letter / Letter of Interest Resume / Curriculum Vitae Optional Documents
Confirm your E-mail: Send Email
All Jobs from Villanova University