At AIG, we are reimagining the way we help customers to manage risk. Join us as a Recovery Specialist to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Under moderate supervision, identifies and pursues opportunities for recovery/subrogation to maximize amounts received from third parties who are wholly responsible or share liability for damages paid to claimants by AIG. Typical responsibilities include but are not limited to the following: + Reviews assigned claim files to determine if recovery is feasible, investigates and evaluates liability issues, coordinates investigations by expert witnesses, proactively follows up with relevant parties, handles arbitrations, and refers cases to approved attorneys. Conducts missing investigations, assesses liability and negotiates the best possible settlement under the terms of the contract. + Corresponds with appropriate parties in accordance with established procedures regarding claim information, notice/demand of payment and related issues. + Prepares activity reports on files over settlement authority. + Maintain a diary of facts and activity regarding assigned files, ensuring compliance with Statute of Limitation requirements. + Researches, understands and applies state laws that relate to each file. Keeps management advised of legislative, regulatory and legal developments which may have an impact on recovery results. + Provides all investigative information to attorney-of-record, and monitors and controls case development and settlement to ensure that recovery potentials are met. + Approves and issues, within established guidelines and authority, indemnity and legal payments through the appropriate Claims Processing Systems. + Forecasts potential recoveries and updates the recoverable amount as needed. + Provides customer service assistance to outside organizations and AIG Claim Operation management. + Under supervision, this individual may collect/recover from insured’s the insurance policy deductibles that have been paid by AIG at claim settlement. This includes verifying, maintaining, summarizing and compiling data from various sources, issuing standard correspondence and escalating issues to the appropriate parties as needed. + Obtains information from systems and associated parties, maintains diary/log, and compiles, summarizes and reports deductible-related information. + Reviews information to determine deductible amount to be recovered. + Issues standard ‘payment demand’ notices and escalates to legal program as necessary. What you'll need to succeed + 3+ years subrogation experience + Excellent organizational skills + Good diary management capability + Good communication skills + Proficient use of Microsoft Excel spreadsheets #LI-NH1 #claims #subgoration #claimsprofessionals Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com . Functional Area: CL - Claims AIG Claims, Inc.