Summary About the position: This position will be assigned to the Scott AFB, Information, Tickets & Travel. This is a Regular Part Time position, guaranteed to 20-34 hours per week. Responsibilities Assists in establishing and administering commercial reservation and ticketing services with airlines, hotels, cruises, and trip insurance tour packages and travel related services for customers. Provides clear and accurate guidance and coordination of leisure travel information and referral services for individual and group customers. Assists in promoting ITT programs. Assists in coordinating publicity and promotional requirements in support of program activities. Assists in monitoring and maintaining data for reports. Provides advice concerning passports, visas and travel protocols. Uses preferred suppliers for the best value for customers. Assist in the operation of the Point-of-Sale System. May be required to make daily deposits. Greets and assists customers on a daily basis by providing complete and updated ticket information. Performs administrative work as needed to support the mission. Prepares daily activity reports and deposits in accordance with policies and related directives. Assists with reports for correctness and neatness before submission. Assists in maintaining and conducting monthly inventory. Performs general office duties. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12539187 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/23/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience in an Information Tickets and Travel environment which provided a general familiarity with the routines and procedures. Must be able to communicate effectively, both orally and in writing to insure appropriate interaction with vendors, i.e., Disney hotels car rentals, etc. Cruise Line International Association (CLIA) cruise counselor certified or presently enrolled in certification process is desirable. Skill in Microsoft automation is required. Must be 18 years of age. Education This position does not allow for education substitution. Additional Information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation. Male applicants born after December 31, 1959, must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This position is included in a bargaining unit. Union Name NAIL and Local or Chapter Number Local 19.