Summary This position is assigned to the Nonappropriated Fund (NAF) Morale, Welfare and Recreation Branch (MWR); Fleet and Family Readiness (FFR); Commander, Navy Region Southeast (CNRSE); Naval Support Activity Panama City, Florida (NSAPC). Incumbent serves as a conduit of information and advocates for the MWR department with a focus on Single Sailor Liberty Programs. Responsibilities Represents and serves as an advocate and educator for the installation MWR Program with a focus on Junior Sailor recreational programming. Assists with the development of installation Single Sailor Liberty programming by collecting information, offering insight, generating initiatives that target the Junior Sailor population, and gathering feedback from Junior Sailors on desired programs, accessibility, and availability. Manages the feedback process for program initiatives and improvements through daily one-on-one service member interactions and discussions. Conducts the administration of customer feedback surveys and provides comprehensive reporting on results as required. Assists with the development of contemporary marketing and engagement strategies, incorporating social media for efficient information dissemination and program feedback. Assists MWR Marketing in creating, developing, and maintaining a strong social media brand presence, including video and photo content. Provides recommendations for improving the MWR and Liberty Programs and marketing strategies based on feedback. Distributes promotional and advertising materials and provides specific information on planned events to the Junior Sailor population. Serves as the subject matter expert (SME) on needs, preferences, and engagement level of the Junior Sailor population onboard the installation. Promotes current and future MWR Program initiatives with the primary objective of increasing Junior Sailor and Liberty eligible customer engagement translating to increased program utilization and expansion of healthy physical and social lifestyle activities within the targeted community. Assists MWR point of contact in recruitment and coordination of Liberty Ambassador Advisory Board members. Serves as a member of the MWR Liberty Ambassador Advisory Board. In collaboration with MWR, plans, presides over and facilitates monthly installation level Junior Sailor Liberty programming planning meetings. Provides support to MWR staff by assisting in the execution of Liberty trips, outings, and programming, including support for MWR activities and trips, program scheduling, and contributions to after-action reports. Engages in discussions and may be required to brief leadership, such as the MWR Director and/or Installation Commanding Officer. Assists in developing and maintaining reports as required. Requirements Conditions of Employment Qualifications In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: Knowledge of the MWR mission, functions, and programs, and of the policies, regulations, procedures, and reporting requirements governing those programs preferred. Knowledge of the military lifestyle, the unique challenges faced by service members and their families, and the array of services available to address those issues preferred. Skill in communicating with customers to obtain factual information and explain regulations and agency procedures and other organizations involved. Skill in drawing out and organizing relevant information from persons who are often unaware of legal and procedural requirements. Proficiency in grammar, spelling, punctuation, capitalization, and professional correspondence format to prepare and edit written correspondence and reports. Knowledge of administrative practices and procedures common to organizations such as those pertaining to areas of responsibility; channels of communication; delegation of authority; preparation and routing of correspondence; mail distribution; filing systems; and requisition/receipt of supplies and services. Knowledge of various office automation software (word processing, spreadsheet, database, graphics, etc.) to produce a wide range of documents that often involve complex formats or extensive editing, or to perform data entry, manipulation and retrieval. Knowledge of the nature and capability of different software packages and the integration compatibilities among different software types. Knowledge of DoD travel procedures, including travel approval procedures, preparation of travel orders and documents, government travel credit card requests, air and ground transportation arrangements, and travel claim forms. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire, and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION AUTHORIZED NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT You must be a US Citizen. Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job. Education This position does not have a positive education requirement. Additional Information The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to: Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.). Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. This announcement may be used to fill additional vacancies within 90 days of closing date. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILL_CNIC_NAF_EEO@navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis. This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.