Summary This position is for Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum, New York. FMWR includes Child and Youth Services, Business Recreation, and Support Services, which enable Soldier readiness, support the resiliency and well-being of Soldiers and Families. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for (2) professional and personal references on your resume. Responsibilities In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilities and machinery. Assists patrons in use of the facility by checking out equipment, providing safety instruction, demonstrating new equipment, teaching classes, etc. Plans, conducts, publicizes, and arranges support for special events, social activities, tournaments, and related functions. Requirements Conditions of Employment Qualifications Qualified candidates will possess the following: Work experience which involved dealing with the general public. PLEASE NOTE: Your resume & application package must reflect the qualifications stated in the announcement and questionnaire to be rated eligible. Education Additional Information This is a Standing Register Job Announcement to provide a ready pool of available applicants as needed. Applicants will be referred to selecting officials as vacancies occur. Initial Cut-off is: 1/13/2024 at 11:59 p.m. EST. Applications received by this cut-off will be considered first and possibly referred to the Hiring Official. Applications received after this cut-off will only be considered if the Hiring Official does not select from the Initial Cut-Off list or if additional vacancies occur. This position is located at The Peak and/or Magrath within the Business Recreation Division. Area of Consideration: The Area of Consideration for this vacancy announcement is U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation and reside within the Local Commuting Area (defined as 100-mile radius) of Fort Drum, NY. Spouse Employment Preference (SEP) and Involuntarily Separated Military Preference (ISMP) are included in this area of consideration. Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 p.m. EST by Initial Cut-Off date to receive first consideration but no later than 3:00 p.m. on 04/03/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs are not, based on a determination that a PCS move is not in the Government's interest. Pay-Band (NF or CY) Allowances and Differentials This is a pay-banded position. Sunday Premium and Night Differential pay have NOT been authorized by the Garrison Commander or the Collective Bargaining Agreement for Flexible positions with no guaranteed hours. Incentives and Bonuses Incentives will not be paid. Non-Foreign Overseas Allowances Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf). Other: Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/ Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.