As a member of our hospitality team, the primary responsibility of a Recreation Supervisor is to supervise all areas of the hotel’s recreational grounds, provide effective leadership and supervision to the recreation associates and ensure a memorable experience for the guests. This role involves supervising and coordinating activities, maintaining the cleanliness and functionality of the facilities, and interacting with guests in a friendly and professional manner. A crucial part of this role is to be proactive in identifying and addressing potential problems before they escalate, ensuring guest concerns are resolved by embodying the highest standards of hospitality.
Basically, the Recreation team makes sure all of our guests have FUN while they are visiting our property!
A few of the main responsibilities of the role include:
Guest Engagement: Interact with guests, promote recreational offerings, and encourage participation in activities. Strive to create a warm and welcoming atmosphere, ensuring that guests feel comfortable and enthusiastic about taking part in the recreational programs. Create the fun!: Coordinate special events and themed activities, collaborating with other hotel departments to create memorable guest experiences and enhance overall guest satisfaction. Gather ideas from our guests: Solicit feedback from guests about recreational activities, assessing their satisfaction and identifying areas for improvement to enhance future offerings.Renaissance Birmingham Ross Bridge Golf Resort and Spa is widely recognized as one of the finest resorts in the Birmingham area and all of central Alabama. Affectionately known as "The Castle", the resort has recently undergone a beautiful renovation, a pool expansion, and the onsite golf course is the fifth-longest course in the world and
destination for golfers from around the world. The outdoor living area of the resort, is comprised of a salt water; climate controlled outdoor pool. In addition, a recent addition of an adult pool, that has been named Serenity has been added for maximum luxury, events, and much more!
Perks & Benefits: As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options for full-time associates. 401(k) with Company Match: Plan for your future with our company-matched retirement plan. Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott for ALL associates (full-time and part-time). Opportunities for Growth: Access ongoing training and development with opportunities for career advancement. Employee Recognition: Participate in employee rewards and recognition programs. Fun Work Environment: Be part of a friendly and supportive team that values your contributions.Join us at the Renaissance Ross Bridge Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!