The opportunity

The Recruitment Director will lead the recruitment strategy and execution within the assigned region. This role is critical to driving business growth by recruiting high-performing agents and leaders, organizing impactful recruitment activities, and effectively managing the recruitment pipeline in contributing to the overall head count target of Manulife Agency. The ideal candidate is a results-driven professional with excellent leadership, organizational, and interpersonal skills.  

Responsibilities

Planning and executing monthly recruitment activities, such as career fairs, Business Opportunity presentations, and other relevant recruitment events within the assigned region.  

Work closely with Leaders and Recruiters to ensure these recruitment efforts align with the agency’s growth vision and mission to drive agency expansion. 

Track the recruitment pipelines from recruitment events to ensure results.  

Enhance the overall effectiveness and efficiency of the recruitment process, contributing to the agency's growth and success. 

Monitor recruitment and activation metrics and KPIs to assess the effectiveness of recruitment efforts.

Work closely with Leaders to recruit and track the performance of agents on financing scheme. This involves regularly meeting with Leaders and Financing agents in reviewing financing matrix and performance indicators to ensure agents meet their targets and adhere to company standards.  

Work closely with training team/ Agency Directors to co-train the development programs to support financing agents in achieving their goals and ensure timely & consistent communication to financing agents.  

Work closely with Agency Leaders to ensure all recruitment activities and initiatives are successfully organised and executed to align with the overall recruitment strategy. 

Work closely with Head of Recruitment, Recruitment Support Specialist and collaboration across departments to ensure the successful execution of activities and initiatives. 

Work closely with training team to oversee the activation programs to support for new agents and to address any other needs for new agents (onboarding, incentives, training and etc.) 

Track, monitor and provide recruitment data (weekly and monthly), and report the progress recruitment initiatives and projects and suggest and recommendations for improvement. 

Provide continuous feedback and support to ensure that all initiatives are on track and meeting their objectives. 

Direct appointment of new industry leaders or non-industry leaders for agency head count expansion. 

Continuously assess and refine recruitment strategies to improve organizational performance and competitiveness.  

What motivates you?

You obsess about customers, listen, engage and act for their benefit.

You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Bachelor’s degree in management, business, marketing, or any other related field. 

Minimum of 5–7 years of experience in Agency Development/ management, Agency recruitment, preferably in the insurance or financial services industry. Proven experience in recruiting agents and leaders in the insurance industry is highly desirable.  

Excellent interpersonal, negotiation, and communication skills. Strong understanding and capability of executing recruitment strategies and recruitment processes.   

Attentive towards industry movement, collaborative, ability to work in a fast-paced environment, and a proactive approach to problem-solving. 

What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.

Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

Continuous innovation
We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement