WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Empathic focus for both our customers and their end-users, and understanding of their
needs and motivations.
● Familiarity with APIs, modern web services, and languages (JSON responses, http
requests, Typescript, SQL queries)
● Strong interest in learning Plaid products and integrations with the ability to be resourceful
through documentation and historical tickets
● Data-driven approach to problem solving
● Bringing clarity and simplicity to ambiguous situations involving complex tradeoffs
● Experience reading or writing code, in a few different languages, or deep familiarity with
one
● A thoughtful and friendly communication style
● The ability to work with a high degree of autonomy
● Previous experience working with financial data, or an interest to learn ]

Strong written English language skills are required

What excites you...
● Building trust with customers by helping unblock their consumers on integration issues
● Collaborating with cross-functional stakeholders including Engineering, GTM, and Product
to support great consumer products and experiences.
● Being a subject matter expert and customer advocate to build awareness within the
organization
● Learning new programming languages and technologies (Typescript, SQL)
● Sharing best practices and creating documentation to help the team improve together
● Ability to make an impact on Support and Plaid

Bachelors