Reference data assists ING’s journey to become a data driven company by enabling the adoption of consistent reference data across systems. Reference Data is a list of allowed values for other data fields, such as a list of country or industry types. We achieve this by providing services around the Global Data Reference Management (GRDM) platform, where all employees have viewing rights and can connect to other systems via a file-interface or API, Reference data services various data, risk or tech functions globally where you will:

Onboard New Users to the platform (GRDM)Translate business requirements to reference data tables, either re-using or expanding existing tables or create new reference data tablesExplain and agree on governance of the new data, who owns it, who is allowed to modify, and do the subsequent configurationTrain the new users and routing them to appropriate guide documentation including live training sessionsData and Table UpdatesIdentifying updates by checking against external (government portals, financial market references, etc) or internal sources (ING Data Owners, system of records, etc)Perform bulk updates to supervised tablesMonitor Incidents and QueriesReview and manage incidents / issues raised via ticketing systems, where to find correct data, GRDM navigation and capabilities, etcManage incoming queries, notifications and properly escalating issues to IT / Engineering teams