Overview Full-Time Position (Remote) 8am-5pm This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. Access to specialty and ancillary services is a key component of the satisfaction of our patients and referring providers. The responsibilities of this position are extremely important in meeting or exceeding customer satisfaction. Qualifications Age of Patients Served: All Age Groups. Required Education: High School Diploma or GED. Necessary Skills: 1. Knowledge of insurance plans and guidelines 2. Ability to obtain authorizations and pre-certifications from insurance plans 3. Excellent customer service skills 4. Ability to multi-task in a fast-paced environment 5. Ability to communicate effectively, both orally and in writing 6. Above average organizational skills. Preferred Licensure/Certifications: ICD-9 and CPT coding preferred. Completion of a medical terminology course preferred. Required Experience: One (1) year experience with third party payors. -AND- Minimum of two (2) years experience in a physician office with extensive patient registration, front desk and insurance experience and knowledge.