Under the supervision of the Manager of the Clinical Referral Coordination Department, the Referral Coordinator is responsible for processing and scheduling of medical referrals for a variety of medical or surgical services/procedures for patients, as requested by providers. This requires clinical and system knowledge to ensure minimal delay in securing referral appointments. As an integral member of the health care team, manages a high volume of referrals, collaborates with other Clinic Referral Specialists, Providers, Medical Assistants, Schedulers/Receptionists and other support staff in multiple clinic locations. This position requires the use of clinical and administrative judgment and initiative to determine best approach for both urgent and non-urgent patient care needs.
Education and Work Experience
1. Minimum education - High school diploma or equivalent
2. Minimum two years medical assistant, physician office billing, registration, or scheduling experience.