Sentara is hiring a Referral Coordinator for the Clinical Access Centralized Scheduling Department.

Position Status: Full-time, Day Shift

Standard Working Hours: Monday - Friday, 8:00AM to 4:30PM

Position Location: After 8-9 weeks, this position will transition to Remote work. Sentara will provide the equipment. High-speed internet is required.

REQUIRED TO TRAVEL to the following locations for ONSITE orientation/training for the first 8-9 weeks. After successful completion of orientation, this opportunity will be REMOTE. 

Martha Jefferson Neurosciences – 500 Martha Jefferson Drive, Charlottesville, VA

Martha Jefferson Sleep Med – 500 Martha Jefferson Drive, Charlottesville, VA

Martha Jefferson PJP 5 – 590 Peter Jefferson Parkway, 3rd floor, Charlottesville, VA

RMH Neurology – 2006 Health Campus Drive, 3rd floor, Harrisonburg, VA

RMH Pulmonary – 2006 Health Campus Drive, 2nd floor, Harrisonburg, VA

RMH Atrium – 2000 Beery Road, Harrisonburg, VA

RMH Sleep Med – 1661 S Main Street, Suite 201, Harrisonburg, VA

Minimum Requirements:

High School Diploma or equivalent

One year health insurance plans

High Volume call center experience preferred

Epic EMR experience preferred

Data entry skills

Must be available for a 11/11/24 start date or earlier

Responsibilities:

Provides a direct link between patients, primary care providers, specialty providers, and insurance companies. Coordinates referral process from primary care providers as well as pre-authorization approvals for drugs and other services as ordered by provider.

Medical terminology preferred. Knowledge of Medicare, Medicaid and third party payers. One year of experience with insurance verification/referral processing preferred. Knowledge of EPIC preferred. Proficient in use of computers and excellent organizational skills.

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

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