Are you a dynamic professional with a passion for driving positive relationships and revenue growth in the veterinary field? Long Island Veterinary Specialists (LIVS) in Plainview, NY is looking for an enthusiastic Referral Relationship Manager to be the bridge between our hospital and referring veterinarians in the market and surrounding areas.
About LIVS: We are a well-established, AAHA-certified, specialty-emergency hospital that has been serving the Long Island and metropolitan community for over 20 years. We have a staff of over 180 fun and enthusiastic professionals supporting of our mission, Pro Bono Animalium Hominumque… ”For the good of animals and humans”. With this mission in mind, it is our goal to create a caring, progressive and fun environment where our staff can flourish and focus on our furry friends in need. We provide specialty services in a variety of disciplines including Integrative Medicine, Internal Medicine, Neurology, Ophthalmology, Oncology, Rehabilitation, and Surgery. Although we have industry-leading, advanced diagnostic equipment such as a 3 Tesla MRI, 64 slice multi-detector CT Scanner, 3 Idexx blood lab stations, and two digital radiology suites, it is our team of diverse, caring, and dedicated support staff for which we are most proud and grateful. We are excited to be the anchor teaching hospital for the College of Veterinary Medicine at Long Island University. This relationship adds to the energy and diversity of our culture by fostering an environment of education and research.
GENERAL OVERVIEW:
The Referral Relationship Manager (RRM) serves as a liaison between a hospital and referring veterinarians within the market and surrounding areas. This position actively drives patient referrals and hospital referral revenue by identifying, cultivating, and maintaining positive relationships with doctors and key decision-makers in the referring veterinary community. The RRM develops and executes meaningful engagement activities to promote hospital services and philosophies. The RRM serves as the main communication hub for the referring community and actively monitors and measures the hospital referral process to resolve problems quickly and improve service. This position reports directly to the Referral Marketing Group Manager (primary) and Hospital Director (secondary) while receiving ongoing support, coaching, and training.
ESSENTIAL JOB FUNCTIONS:
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com..
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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