Referral Specialist - Medical Clinic

Family practice in Santa Barbara is looking for a Referral Specialist to join their team! This is an opportunity to work in a fast-paced environment and gain extensive medical office experience in the healthcare industry!

What's in it for you?Join an amazing close-knit team at a federally qualified health center.They promote from within, so ton of opportunity for growth.They will give an increase in pay after their promotion period.They continue to serve the community as a leader in providing affordable healthcare in Santa Barbara.

Pay: $25/hour

RequirementsFLUENT in Spanish is required.Experience in a healthcare environment.Customer Service experience.Job Description

Under the supervision of the Clinic Manager, the Referral Specialist supports the medical providers at the clinic by coordinating any additional care the patient may need inside and outside of our facilities. This position is responsible for completing referrals of patients to specialists to ensure follow-up care is provided and is responsible for obtaining prior authorizations needed for testing or services. The Referral Specialist supports patient-centered care by ensuring coordination with the primary care provider, specialist(s) and the patient to ensure optimal patient outcomes.

Essential Duties and Responsibilities:

Expedites referrals entered into electronic health records system (EHR) by providers according to SBNC Policies and Procedures and in a timely manner.Assembles information concerning patient’s clinical background and referral needs to provide to the specialist offices.Strives to expedite referrals for patients at the date of service.Schedules referral appointments and informs patients of appointment details such as location, date and time, etc.Tracks all referrals for completion, receipt of specialists’ records in EHR with the support of the medical assistant staff.Assists with scanning of paper consultation, imaging, etc. reports and uploads into EHR.Protects patients’ confidentiality and right to privacy.Provides appropriate referral authorizations to specialty offices.Obtains prior authorizations for diagnostic services and procedures.Provides back up support to other positions in the organization such as the Patient Access Navigator and Medical Assistant.Verifies patient eligibility, address, and phone number with each visit.Keeps work area clean and orderly.Checks email upon arrival every morning and throughout the day to keep himself/herself informed of day to day functions and important communications with administration and clinic staff.May need to cover at other sites if needed.Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Santa Barbara,CA.

Application Deadline

This position is anticipated to close on May 27, 2025.

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