POSITION SUMMARY

The Referral Representative is responsible for processing patient referrals. Educates the patients on various procedures and benefits, related to the need for referrals. Coordinates referrals with patients and specialist's offices, and process insurance referrals as required.  Acts as a liaison between patient, physician, and insurance company, consistently performing activities in a friendly, courteous, and professional manner.  Assists patients over the phone using the call center representative standards. 

 

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

 

OUR CORE VALUES

Compassion Excellence Integrity Learning Respect Sustainability