Title: Regional Account Manager
Department: Client Services
Location: Northeast, USA + travel (see notes below)
Achieve or exceed assigned sales, attach rate goals, and execute company initiatives in an assigned territory. The Regional Account Manager is responsible for building and growing productive relationships with senior client field or store operation leadership, including the Regional Vice President. Expand the performance of stores, districts, and regions through various mediums and approaches; innovation and strategy skills are critical. This position will also work with internal cross-functional teams to identify growth and process improvement opportunities.
TERRITORY: Ideal candidates should reside in the Northeast or Midwest US. The individual will cover these areas primarily; however, travel to other parts of the country may be necessary. The Regional Account Manager role is a remote-based position that can include up to 75% travel.
ESSENTIAL JOB SKILLS/DUTIES:
Territory Management
Strategically analyze the territory by reviewing sales report data to identify the highest opportunities.
Build strong field relationships, understand client business plan, develop a strategy that fits within, and work to become part of the client team
Incorporate information from Store, District Managers, and industry knowledge to identify actions to drive sales.
Effectively manage activity calendar to optimize results and expenses.
Ensure high-volume Districts and Stores have regular touchpoints, training, and leadership support.
Achieve all growth metrics set by sales leadership
Collaboration and Influence
Partner with key internal stakeholders in the development of client sales performance drivers by sharing identified growth opportunities and best practices
Assist in the development of the client's sales strategy and execution
Continuously assess needs and provide an action plan with recommendations to Sales Leadership.
Integrate Protection Plan training into the client's existing training programs
Evaluate and update training programs as needed to align with client sales strategies
Client Education
Engage and partner with senior client sales leaders and recommend improvement strategies-based learnings and insights
Client-specific training facilitation to motivate Protection Plan sales
Coordination of training logistics to include identification of appropriate attendees, materials, and training approach.
Obtaining store leadership support; and T&E budget management
Deliver executive overviews at client annual/regional meetings
Articulate client-specific features and benefits of protection plans
What You’ll Bring to the Team:
Experience building quality relationships at Senior Leadership levels (up to RVP)
Formal training or presentation experience
Exceptional communication and interpersonal skills
Proven ability to solve complex problems through innovative strategy
Experience interacting with leaders at all levels of an organization
Experience analyzing and interpreting data to drive action planning
Proficient Microsoft Office skills (PowerPoint, Word, Excel, Outlook)
Retail experience preferred
Proven track record of achieving assigned financial or sales goals
Required Education and Experience:
Bachelor's degree or equivalent experience
2+ B2B or outside account sales management experience
2+ years of retail store/district management experience
Required Licenses/Certifications:
Insurance Licensing: Must be able to pass State Property and Casualty Licensing exam
TRAVEL REQUIREMENTS:
Travels: Yes
Percent of time: 60-75%
Overnight required: Yes
NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.
ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.
THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.