Please Note: HuFriedyGroup was divested from STERIS on May 31, 2024.  We are currently in a transition period, working to re-establish our own HuFriedyGroup Careers site and job posting pages. Until the new site and pages are ready, career opportunities that are specific to jobs at HuFriedyGroup will continue to be published on the STERIS site. Our Talent Acquisition team will be working diligently to ensure a positive and seamless experience for our candidates.

 

HuFriedyGroup is a leading manufacturer of dental instruments and infection prevention products. Our 10,000-plus products, hand-crafted by highly skilled artisans, are known for their precision, performance, longevity, reliability, and quality. To help dental professionals be The Best in Practice, HuFriedyGroup provides a unique combination of world class products, value-added services, clinical education, and dental community platforms that result in superior clinician performance  and enhanced safety for dental professionals and their patients. Working at HuFriedyGroup is so much more than a job, as every employee has a part in driving and supporting the organization’s inspirational vision to be a global force in advancing dental performance through Best-In-Practice dentistry that improves lives around the world.

Position Summary

The Regional Account Manager (RAM) is responsible for developing, understanding and managing Customer relationships and marketplace dynamics within dental manufacturers, dealers/distributors, and Dental Service Organizations (DSO’s), setting the stage for selling HuFriedyGroup (HFG) value. The RAM owns the relationship with end-user Customers including hygienists, dentists, orthodontists, periodontists, and all other specialty clinicians.  The RAM is a subject matter expert in infection prevention and must be able to effectively utilize dental terminology as it relates to daily practice operations, procedures, and all compliance-related work.

The RAM is responsible for defining and negotiating contractual terms to secure agreements providing for continued business growth.  The individual is responsible for setting and executing strategic goals for their assigned territory to meet and exceed the organization’s primary objectives for sustained growth and balanced product portfolio.  
The RAM will collaborate with partners in Marketing, Customer Care, SBU’s, Supply Chain, Operations, and Quality ensuring a high level of Customer Focus and assisting to understand and exceed their Customers’ expectations. 

This is a remote based Customer facing position. To support and service our customers in this assigned territory, candidates must be based out of one of the following states/cities: Hartford, CT, Springfield, MA, Worcester, MA or Providence, RI. The territory covers Connecticut, Rhode Island, Massachusetts, Vermont, and Upstate New York. 

Responsibilities Sell dental instrumentation and infection prevention & control products and services to territory accounts including conscious sedation, dental unit waterlines, instrument management systems (IMS), and sterilization solutions associated validation and support services as developed.  Drives Revenue and Margin Growth by developing strong business relationships, understanding the Customer’s needs, presenting the value of HuFriedyGroup and negotiating to favorable agreements with critical territory account Customers which may include any or all of the following: dealer sales branches/representatives, private practices, CHCs and DSOs.  Evaluates account performance against established objectives and identifies and implements strategies and action plans to ensure achievement of targets.  Educates Customers on the various technical and commercial value propositions of HuFriedyGroup products and services to ensure the proper understanding and acceptance of our value-added contributions.  Collaborates with partners in Customer Meetings that demonstrates the value of HuFriedyGroup to drive outcomes that increase sales and profits.  Utilizes Understanding of Customer needs to recommend new products and services to improve efficiency, reliability and Customer value to drive sustained growth potential, and apply industry innovations.  Design, schedule, implement and monitor promotional programs with qualified Customers to enhance growth opportunities within assigned region. Counsel dealers, group accounts, and/or purchasing agents on promotional opportunities, special programs, new product introductions, and related sales information. Requirements Bachelor’s Degree or 10+ years of work experience within the dental industry 8+years of Sales experience selling technical products and/or compliance services 5 years consistently achieving sales targets; recognized and awarded for results Ability to accommodate a customary and regular travel schedule, including an overnight travel schedule, approximately 25-50% depending on territory. Also, must occasionally work weekends Must have valid driver’s license and means of transportation to make sales calls Proven ability to succeed in autonomous environment

 

#LI-LS1

Pay range for this opportunity is $80,000 - $105,000. This position is eligible for commission.

 

Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

 

Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company’s 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability.  Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.

 

HuFriedyGroup is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.