Description

Be a leader with a memory care innovator!

Be part of a renowned team at Silverado, a Fortune Magazine Best Workplace in Aging Services™, where exceptional care meets exceptional careers! For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we’ve been privileged to serve.  

At Silverado, we prioritize not only our residents but also our valued associates. As a certified Great Place to Work, we provide competitive compensation and exceptional benefits to our full-time team members. 

We are currently seeking a Regional Administrator of Operations who is passionate about making a difference for our Northern Midwest to Northeast Region!

*The ideal candidate must be located in one of the listed Northern Midwest to Northeast states as a home base with 50% or more travel:  Illinois, Indiana, Michigan, Ohio, Wisconsin, Maine, West Virginia, Maryland, Delaware, New Jersey, New York, and Pennsylvania

Oversees all aspects of the memory care community business within a designated region.  This person will oversee the growth of the region against expectations set forth in the annual budget. This person will ensure business performance by leading a team of Administrators across multiple communities that focus on excellence in operations, including, sales, clinical, HR, and business services.

Why choose Silverado? 

We're ranked 6th nationwide by Fortune Magazine in their Best Workplaces in Aging Services list, marking our 3rd consecutive year in the top 10!   Certified as a Great Place to Work® for seven consecutive years  We value internal mobility; Silverado provides growth opportunities for just about any position on our teams  We offer paid training!

Qualifications: 

Bachelor’s degree required, Master’s preferred Strong leadership, integrity, and decision-making skills Ability to manage emotions, adapt to change, and maintain professionalism Excellent problem-solving and conflict-resolution abilities Effective communication and relationship-building skills Passion for personal growth, mentorship, and team development

What you'll be doing: 

Silverado Values & Culture
Understands, exemplifies, and ensures Silverado’s Vision, Mission and Values are lived for themselves and the associates within their regional scope  Demonstrates Silverado’s core operating philosophy of LOVE is greater than fear  Knows, understands, and implements Silverado’s standards and initiatives  Works effectively with and promotes Silverado Hospice  Looks for ways to provide innovative ideas and solutions Foster a positive, trust-driven workplace for associates and residents Sales & Marketing Build and maintain relationships with key referral sources Drive census growth to 95%+ for smaller and 90%+ for larger communities Oversee lead conversion strategies and community outreach Represent Silverado at professional and community events Operations Manage budgets, financial performance, and compliance Lead associate satisfaction and retention efforts Ensure staffing levels support quality care and efficiency Mentor and develop future leaders within Silverado Compliance & Quality Assurance Ensure adherence to state, federal, and company regulations Uphold Silverado’s Safety Programs and compliance standards Maintain ethical business practices and promptly report concerns

#LI-TF1

Anticipated pay range$190,000—$200,000 USD

We are looking for someone who:  

Loves people  Has compassion and patience   Is comfortable working around animals and pets A quick learner who is dedicated to professional growth Is ethical, honest, dependable, and open-minded   Is an effective communicator in both verbal and written English 

Silverado offers the following benefits to eligible employees: 

401(k) matching Health, Dental and Vision Insurance Flexible Spending Account (FSA), Health Savings Account (HSA)  Paid time off Tuition reimbursement and professional development assistance  Referral program Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado is not using outside recruiters to source for this position and will not accept agency or non-Silverado recruiter represented candidates in connection with this job posting. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure

To maintain our world class standard, all offers of employment with Silverado are contingent upon a satisfactory background check as well as drug screening, a physical and TB testing (if required for the position). Silverado also uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security. 

EOE/M/F/D/V