Regional Child Services Manager Date Posted: Feb 17, 2025 Requisition ID: 457091 Location: Bloomington, IN, US, 47403 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. About the Department of Child Services: Join a team that engages with families and children to improve lives in meaningful and significant ways. DCS engages authentically with children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. The Department also administers family preservation and prevention services, foster care, and child support throughout the State of Indiana. You will relentlessly pursue permanency for children and families through reunification, guardianship, adoption or support youth in making a successful transition to adulthood. While this job is difficult and may have long and sometimes unconventional hours, this is more than a job—it is a calling to improve your community and neighbors. Will you join us in supporting our Mission, Vision, and Values? Mission: The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible. Vision: Children will live in safe, healthy, and supportive families and communities. Values: We at the Indiana Department of Child Services empower our team, in collaboration with state and local partners, to make decisions in the best interest of every child in our care by embracing: + Child Safety + Permanency + Collaborative partnerships with foster and adoptive families + Diversity, Equity, and Inclusion + A culture of safety and transparency + A commitment to continuous improvement Role Overview: The Regional Manager leads the staff and operations for the DCS region. You will be responsible for regional child welfare practice decisions and strategic plans. You will embed a learning environment for staff and a culture of respect for children and families. You will also facilitate statewide initiatives to integrate program development and implementation while ensuring services are comprehensive, coordinated, and streamlined. You will report directly to an Assistant Deputy Director of Field Operations. This position is located in the DCS office in Bloomington, Indiana. Salary: This position traditionally starts at an annual salary of $93,002.00 but may be commensurate with education and job experience. Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package. A Day in the Life: + Serve as the regional authority for staffing, program development and implementation, resource allocation, and policy development. + Establish an inclusive, respectful, and vision-oriented environment that reflects DCS's vision, mission, and core values. + Maintain strong leadership for the region by effectively and proactively implementing solutions to address local office and regional needs. + Facilitate statewide initiatives to ensure service delivery is comprehensive, coordinated, and not duplicative. + Monitor program service delivery to determine cost efficiency and effectiveness and assure local compliance with agency-wide initiatives and goals. + Manage regional funding while exercising fiscal responsibility. + Promote and monitor an effective model for case planning and resource connections. + Assess program effectiveness and, when necessary, identify management, organizational, and staffing problems. Work with the local office directors to resolve issues and improve effectiveness and efficiency. + Ensure compliance with human resource regulations and offer general guidance. + Collaborate with local office directors to develop short- and long-term strategies that foster compliance and cost-efficient service delivery. + Evaluate accomplishments toward established goals and adjust goals, methods, or procedures as needed. + Represent DCS at public meetings and task forces. + Facilitate and monitor quality control reviews or program evaluations. The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: + Extensive knowledge of federal, state, and local laws impacting program compliance. + Extensive knowledge of DCS programs and operational goals. + Broad knowledge of human service delivery systems. + Broad knowledge of change management and conflict resolution. + Extensive knowledge of public relations and communication theory and practices. + Extensive knowledge of employee relations, engagement techniques, and solutions. + Excellent verbal and written communication skills. + General knowledge of state and local community advocacy groups. + Ability to establish and maintain cooperative working relationships with internal and external stakeholders and representatives. + Ability to address the public, special interest groups, and organizations in an open forum. + Ability to solve complex problems. + Ability to effectively prioritize and manage multiple high-profile cases or emergency projects. + Required to possess and maintain a valid driver’s license, independent reliable automobile, and appropriate automobile insurance coverage at all times. + Candidate/Incumbent is subject to pre-employment and random drug/alcohol testing. Supervisory Responsibilities/Direct Reports: This role may provide direct supervision for one or more staff members. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees which includes: + Three (3) medical plan options (including RX coverage) as well as vision and dental plans + Wellness Rewards Program: Complete wellness activities to earn gift card rewards + Health savings account, which includes bi-weekly state contribution + Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities + Deferred compensation 457B account (similar to 401k plan) with employer match + Two (2) fully-funded pension plan options + A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: + 150 hours of paid new parent leave + Up to 15 hours of paid community service leave + Combined 180 hours of paid vacation, personal, and sick leave time off + 12 paid holidays, 14 on election years + Education Reimbursement Program + Group life insurance + Referral Bonus program + Employee assistance program that allows for covered behavioral health visits + Qualified employer for the Public Service Loan Forgiveness Program + Free Parking for most positions + Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws. If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov. The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application. Current Employee? 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