COO | Regional Chief Data Office | Regional Data Governance & Protection Expert  | New York

About ING: 

Ranked #8 on LinkedIn Top Companies in Financial Services

Crain’s 100 Best Places to Work

Ragan’s Top Places to Work in 2023

In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. 

 
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

About the position:

Data Management is one of the foundations of ING’s strategy to become one digital bank. The purpose of the Regional Chief Data office is to keep the organization safe and compliant by bringing data under governance and protect our data. We are seeking a highly skilled and experienced Data Governance and Data Protection Expert responsible for leading data governance and data protection initiatives for the region, implementing, and managing data governance frameworks, policies and processes in the Americas to ensure data accuracy, security, compliance, and effective usage across the organization. You will hierarchically report into the Regional Chief Data Officer/Lead Regional Data Office Americas.

About the department:

As COO Wholesale Banking Americas, we ensure our Wholesale Banking clients a superior customer experience with our scalable operations providing seamless, digital services, while staying safe & secure.

COO department focuses on Client Service Delivery, Financial crime prevention (KYC), Operational Design Control and Resilience (ODCR), and the regional Data Office.

Responsibilities :

Contribute to the business plans underlying strategy execution.Lead data governance and data protection initiatives for the region.Communicate actions needed to implement the Data Governance and Data Protection business plans within the region and control of data risks.Contribute to framework and policy implementations in the region in line with WB direction and strategy.Global Personal Data Protection Process Control Standard (GPDP PCS)Global Record Retention Minimum Standard (GRR MS)Data Management Process Control Standard (DM PCS)Implementation or interpretation on global policies, process control standards, and frameworks, and develop local equivalent as needed.Support other data roles within the region to execute the requirements for WB data management, increase/mature overall data – awareness.Ensure the correct metadata is available to meet the ING policies and controls, including the classification, exchange, and definitions inputs.Enforce data traceability to comply to the minimum requirements defined, depending on the criticality of the paths and consumptions.Business partner for the Regional COO and Regional CIO.Bridges technical requirements with business needs.Manage received data services on behalf of regional management.Drive data literacy program towards all regional stakeholders.Lead the data ethics processes to ensure adherence to our orange code values in our use of data.

Qualifications and Competencies

Bachelor’s degree or higher in computer science, business administration (with a focus on data management or compliance), or related field.5+ years professional relevant working experience managing data.You have proven understanding of data management and administrative policies.You have experience establishing and enforcing data governance and data protection.You have excellent analytical skills and get energy from translating standards and policies into operating models and executable plans.You can analyse current data practices to identify gaps and potential vulnerabilities.You can handle multiple projects at the same time involving different stakeholders and focus on achieving results.You can translate technical requirements into actionable insights for diverse audience.You are a naturally collaborative person, who listens and invests in others to achieve common goals and at the same time pushes, where needed, to break through existing routines.You have a critical mind-set with respect to what is requested and delivered.You are a good communicator, fluent in English (written and spoken) with strong stakeholder management skills.You are a hands-on type of person and have a structured way of working.You take responsibility to get the work done.You actively ask for help and feedback and are not afraid to give feedback.You easily adapt to a new environment.

It will be an advantage if you have the following experience:

Proficient understanding and experience in Wholesale banking business and/or operations and ITExperience in Risk and/or Internal Control ManagementAdvanced level of Excel & PowerPoint. Microsoft Excel knowledge including files preparation and review ensuring quality of the product.Desired:Reporting tools experience (ie. Cognos, PowerBI)Familiar with modern, high-tech databases and IT systems

Salary Range $143,000 -$165,000

In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with working from home, commuting, and fitness.

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.