Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description

Responsibilities:
1. Configure and support KLA Reticle Decision Center (RDC) software applications in semiconductor manufacturing in close collaboration with customer engineering, and KLA engineering and marketing teams.
2. Respond to customer requests and provide outstanding support with effective communication.
3. Continuously improve the recipe used in our software and enhance the performance of our applications based on a solid understanding of the working principles.
4. Communicate requirements on new product features, enhancements, and bug fixes clearly to engineering team, drive the product development processes, and strive to deliver high-qualify solutions to customer on time.
5. Understand customer’s production workflow for KLA solutions to provide maximum value to customers. Identify gaps and challenges, and areas of further collaboration.

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer