Orlando, FL
28 days ago
Regional Director, Install Operations
One Goal, One Passion - Growth is Everything at Window Nation
Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
We are seeking a Regional Director, Install Operations for our newly acquired ARMORVUE Powered by Window Nation Florida locations. The primary focus of this role is to become proficient in the Window Nation operations process, to learn the ARMORVUE operations and help the organization integrate the two businesses. After integration, this role will oversee the entirety of their region’s install operations. The ideal candidate will be responsible for pipeline management, inventory efficiency, expense control, staff development, best practice and SOP implementation and execution, change management and customer experience.Primary ResponsibilitiesOverseeing all operations and business activities of the assigned region to ensure they produce the desired results and are consistent with the overall strategy and mission.Communicating and implementing the organization's vision, mission, and overall direction.Traveling on a regular basis to your branches to ensure teams are achieving goals, listen, support, and enable their success. Travel >60%Directly overseeing the profitability of the branches; deliver on region’s margin and profitability targets and manage region’s expenditures within budget guidelinesRecommend, implement, and monitor actions to increase revenue generation and profitability Managing new office expansion and successful new location openings.Lead, develop and manage branch managers; create a culture rooted in impeccable customer support and a drive for resultsWork with relevant internal stakeholders to ensure payment receipt protocols are properly executed and A/R is collected timelyMaintain positive customer relationships; identify, monitor and manage customer service standardsOversee recruiting, onboarding, and management of high-performance branch employees; maintain appropriate staff levels based on pipeline indicatorsEnsure appropriate safety protocols are in place; ensure adherence to all safe work practices Must be able to perform the physical aspects of window installation to include lifting more than 50 lbs. and climbing a ladderRequired Qualifications10+ years of construction/home remodeling industry. Experience with Impact Windows and Door Installation6+ years of progressive leadership experience 4+ years’ experience of managing P&L/Branch financialsPreferred QualificationsBachelors Degree in Business Management or related fieldExperience with building inspectionsExperience with service and installation programming preferred Critical thinking to integrate facts, informed opinions, active listening, and observations.Decision making, problem solving and collaboration.Strong interpersonal skills to establish productive working relationships with multidisciplinary teams and support functionsAbility to communicate effectively in both written and verbal form to customersAbility to counsel and motivate others, as individuals and as a groupLeadership abilitiesMust be proficient with Microsoft suiteWindow Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
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