As a Regional Director at H&R Block, you will play a pivotal role in driving client growth and increasing company profitability by leading assigned district management across the North Central Ohio Valley region (approximately 13 districts). Your responsibilities will include managing operations, developing business strategies, and increasing profitability within the assigned geographic area. We are seeking a strategic and visionary leader with strong business acumen, experience in strategic planning, effective team management and development, and transformative and bold leadership skills.

Day to day, you’ll…

Drive results for all activities that lead to company growth, including associate hiring, associate development, workforce planning and client satisfaction and retention.  Ensure goals and targets are met within assigned geography and provide leadership to district general managers and team members.Coach, develop and mentor district general managers. Evaluate district general manager performance consistent with H&R Block talent routines including quarterly, mid-year, and end-of-year conversations. Travel to district offices to ensure consistent application and interpretation of standard operating procedures.  Identify and implement solutions for a consistent business approach, while remaining sensitive to the individual business needs of each office.Incorporate bold thinking and problem-solving skills to resolve issues and obstacles.Anticipate customer needs and provide services that are beyond customer expectations.Attend and represent H&R Block at various district events and motivate associates to understand and apply the Company’s purpose.Participate in strategic planning along with other field leaders to ensure the direction of the business is appropriate and positioned to achieve its goals and objectives.Review business results and recommend solutions to improve performance of assigned districts.  Recommend solutions to further advance company goals.