Apply Description

SUMMARY

SkyHop Global is one of the top providers of ground transportation to airlines crews across the country. We are looking for a strategic and results-driven Regional Director to lead operations in the Central Region. The ideal candidate will have experience in multi-unit management, creating a strong team culture, holding leaders accountable, and driving operational success in a 24/7 environment. If you have a passion for customer service and come from transportation, airline, hospitality, or retail industries, we want you on our team!

MAJOR ACCOUNTABILITIES

Foster and create a team culture that promotes collaboration, communication, and mutual support across all stations in the region. Ensure that station leaders and employees feel engaged, valued, and empowered to succeed together.Ensure financial goals are met across stations by analyzing performance and adjusting plans as needed.Conduct regular reviews with station leaders and adjust strategies to meet key performance metrics.Oversee staffing, scheduling, and operational planning for both planned and unplanned events.Hold station leaders accountable for scheduling, performance, and meeting company objectives.Partner with HR to ensure effective recruiting, onboarding, and talent development at all stations.Act as the escalation point for service issues and ensure timely resolution.Lead safety culture initiatives and ensure compliance with company policies and audits. Requirements 5-7 years of multi-unit leadership experience, preferably in transportation, airline, hospitality, or retail.Flexible schedule to include nights and weekends as needed to support our 24/7/365 operations.Strong leadership skills, with the ability to hold teams accountable and create a positive, inclusive culture.Proficiency in Microsoft Office and P&L analysis.Willingness to travel 50-75% within the region and to headquarters.