Regional Escrow Manager - Eagan, MN
Anywhere Real Estate
The Regional Manager is a dynamic and strategic leader our company. A Regional Manager is equally skilled at partner, people, and profitability management.
The ideal candidate for this role is extremely comfortable with partnering with customers, collecting input and feedback to manage the entity to success in both revenue growth and customer service.
Who you are:
· Strategic leader focused on managing branch profitability and forming strong opinions on the prudent investments required to growing Burnet Title in the market.
· Strong listener, recognizing and adapting to our key partners’ priorities, preferences, and communication styles – especially when collecting input on business growth and customer service escalations.
· Accountable and can make tough business decisions with a sense of ownership and thoughtfulness.
· Organized, detail oriented and follows up on critical items to ensure that milestones are met on time.
· Strong attention to detail: you are able to balance, navigate and track multiple priorities at once.
· Builder: you are excited about playing a role in building and growing a brand-new company.
Your responsibilities:
· Regional Leader: Execute and grow offices in your region while monitoring revenue and expenses to lead a profitable region.
· Tactical Operator: Manage a team of Escrow professionals working at multiple locations, promote principles that inspire a high level of responsibility and success, and ensure that all escrow operations are running proficiently to uphold the maximum level of productivity while ensuring that the highest level of customer service is provided to agents, sellers and homebuyers.
· Relationship and Business Builder: Build and enhance relationships with customers, earning their confidence and trust in order to create opportunities for business development and growth.
· Finding a Better Way: Embody an entrepreneurial mindset within our Fortune 500 company, partnering with functional and operational colleagues to improve processes and customer experiences.
· Talent builder: Passionate about hiring, developing and retaining a high performing team. Delegating, auditing work, answering questions and providing regular feedback.
Qualifications:
· Management Experience: Three plus years of management experience, ideally overseeing a multi-branch operation. Prior experience in escrow roles a plus.
· Communications skills: Extremely strong written and verbal skills, including preparation and leadership.
EEO Statement: EOE including disability/veteran
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