JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About this role:

In this role, you'll support the provision of facilities management across an assigned portfolio, implementing best practices for Commonwealth Clients' owned properties and leased premises.

You'll assist with managing facility services for WoAG properties within JLL's remit while developing strong working relationships with key functional staff, including Portfolio Managers and Client Operations Managers. Building a solid understanding of client site staff will be essential as you help deliver facilities management activities throughout your portfolio. The position requires regular site visits to support asset validation, safety inspections, condition assessments, and building fabric inspections while maintaining client engagement. You'll be responsible for delivering relevant contract initiatives and ensuring consistency across processes, systems, and reporting throughout the portfolio.

Main Duties:

Deliver against agreed operational strategies that align with organizational goals, ensuring consistency and compliance across all client locations.Supervise planned and routine maintenance requirements while maintaining accurate asset registers and implementing continuous quality improvement practices based on industry best practices.Manage and participate in the 24/7 afterhours service provision for clients, ensuring prompt resolution of site difficulties with minimal disruption to business-as-usual activities.Identify and implement process optimization opportunities to streamline operations, eliminate inefficiencies, and improve productivity and quality across the portfolio.Control assigned Travel & Expense budgets, monitor costs, identify savings opportunities, and operate within financial delegations of authority for vendor/supplier spend.Monitor key performance indicators and develop improvement plans aligned with client feedback, annual scorecards and property management objectives while serving as the key point of contact for facilities management.Provide leadership and mentorship to regional/state operational teams, fostering collaboration and supporting recruitment, training, and onboarding activities.Track and ensure compliance with relevant regulations, policies, and procedures while proactively identifying and mitigating operational risks.Maintain workplace health and safety standards, including reporting near misses and incidents according to established protocols while adhering to JLL's business conduct guidelines.Assess operational performance, support report preparation, and provide insights to the National Operations Manager while assisting with client reporting solutions for the Facilities Management Vertical.

Sounds Exciting? This is what we are looking for:

Minimum 3 years’ experience in Facility, Property, or related field, preferably with a Government or Corporate Sector client.Strong oral and written communication skills are essential. Ability to develop and lead a team and liaise effectively with all stakeholders to successfully deliver on outcomes.Strong computer skills including Microsoft suite of products essential.Knowledge of HSE & Australian Standards (AS) requirements.Knowledge of vendor management for specialised services.An understanding of basic technical aspects of property, and fixed maintainable assets.Ability to obtain and hold an AGSVA Clearance and or any additional associated Entity clearances.Must be an Australian Citizen.

About JLL

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What you can expect from us:

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

Apply today, quoting job reference number LMREQ434348

Location:

On-site –Melbourne, VIC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.