If working with one of the largest commercial insurers in the world appeals, then we would love to hear from you!

The UKI&SA Regional Facility Manager will be responsible for the management of services and processes that support the core business of Offices in United Kingdom, Ireland and South Africa. He / she will ensure that the organisation has the most suitable working environment for its employees and their activities. This position focuses on using the best business practice to improve efficiency, by reducing operating costs while increasing productivity. This position will report into the Head of EMEA Business Administration and Strategic Projects will be responsible for all the offices in sub-region, being:

London Crawley Glasgow Leeds Manchester Birmingham Maidstone Dublin Johannesburg Any others that may be open in the UKI&SA region

This position holds a diverse range of responsibilities, being involved in both tactical planning and day-to-day operations, particularly in relation to offices and support services including areas of responsibility such as:

Local procurement & contract management Service Management Stakeholder Management & Comms Office maintenance Cleaning Mailroom and scanning services Reception services Catering and vending Health and safety Local BCP Coordination Local security coordination Utilities management Space management Landlord Management Sub tenant Management and coordination End to End budget management & invoice approvals People Management 

Key Responsibilities: 

Manage the performance of Facilities related service providers (eg: cleaning, catering & vending, couriers, office stationery or building maintenance, amongst others), ensuring all contracts are appropriately documented, SLAs and KPIs are in place and contractors are reviewed against these standards at least every quarter To ensure that all Facilities related office machinery is serviced and maintained in an appropriate manner, ensuring warranties are not compromised Develop and manage a central repository for all critical FM information. Including, but not limited to, Leases, Service Contracts, Maintenance schedules Act as Chubb point of contact for standards audits by suppliers. To interface with internal business customers, ensuring that all building and environmental issues are responded to efficiently and courteously, taking the appropriate management action whilst at all times minimising any financial exposure to Chubb Act as point of contact for staff at all assigned properties, working to resolve any day-to-day issues. Responsible for employee experience for FM with-in the sub-region assigned. Supervise and continuously improve, processes and procedures, plus review services contracts in order to always give the best possible services to employees and maintain in the best way all offices managed.  Procure services needed for the offices in the assigned sub-region. Perform service and contract negotiations as needed leading or in collaboration with EMEA Procurement team, per policy and approved cost guidelines. Joint responsibility with EMEA Facility Manager and PM team for Chubb relocation projects in their sub-region. Includes working closely with IT and their service partners. Starts once the lease is signed, ends with the relocation and (where applicable) the return of the old premises. Will be directly responsible for Project Management, supervising and coordinating work of contractors for smaller sites where requested to do so, but with the support of the PM team. Other Facilities project work as it arises, with sole responsibility or jointly with EMEA Manager To oversee the Facilities Reception and mailroom services, and, ensuring all duties are performed professionally and efficiently. Financial responsibilities for the Sub-region including: Review invoice processing and approve those relevant to their sub-region and within threshold, ensuring all costs are correctly allocated and on time to ensure correct budget quarter closing. Preparation of annual budgets for sub-region BCP Responsibilities, act as local BCC for the HQ site in which they sit, and coordinate with local BCC in any other smaller site of the assigned sub-region. Health and Safety responsibilities: lead on H&S programs and actions to be done in the sub-regional sites, in coordination with the HR team, as needed. Monthly and Quarterly report preparation, having analysed SLA and KPIS and proposing any changes, improvement, or decisions to be made by management with a data driven focus. Support EMEA Manager in lease administration activities as needed. Serve as first point of contact in Sub-tenant management for our sub-leased offices in London, mainly, making sure they are invoiced correctly, and payments are received, plus solving issues in the lease spaces as they arise. Manage and lead a small team off staff who will support in delivering an effective Facilities service across UKI & SA sites. site/regional Facility ManagerExperience of leading a Team across sitesExcellent communication skills, as well as the ability to build and maintain relationships with staff at all levels will be criticalPassion for customer service and high standards and attention to detailTarget oriented, with a broad approachStrong organisational skillsHistory of demonstrating flexibility and the ability to work under pressure is preferredExperience of analytics and making data driven decisionsStrong vendor management skills and good negotiations skillsThe experience of working within a corporate office environment and working as part of a team EU languages would be desirable 

We offer in return!

Competitive salary & pension scheme, annual bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.Employee resource groups, Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program

Integrity. Client focus. Respect. Excellence. Teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.