The Regional General Manager will have overall responsibility for all in-market aspects of their assigned region/markets within Marvin Replacement with strong support from corporate teams. The Northwest Region covers the Seattle and Portland markets.
Highlights of your role Manage all region day-to-day business operations with goal of growing sales and optimizing operations. Primary profit/loss accountability for region. Find opportunities for sales growth and operational efficiencies, tracking against key sales and operations performance indicators established in partnership with corporate teams. Recommend improvements when possible. Oversee organization's budget process and establish financial timelines in collaboration with corporate finance team.Ensure the best possible experience for customers. Represent the company as a knowledgeable, professional, and respected brand ambassador, embodying the image and values of the organization. Drive superior customer satisfaction through product installation and service via efficient job turnaround, high quality work, and timely response. Manage and defuse difficult situations, including project and customer issues, to a mutually beneficial resolution with efficiency and professionalism.Build and lead the market teams within region. Plan and allocate resources (sales, project managers, and installation crews) to ensure the highest level of customer satisfaction through timely and quality installation services. Set the standard and drive installation team culture comprised of positivity, efficiency, and a customer-first mentality.Handle warehousing storage and logistics in each assigned market. Manage the warehouse inventory and processes. Help with kitting in preparation for jobs. Assure all project materials are complete and staged for contractor pick-up. Plan ahead for resources and partner with the team to satisfy needs.Obtain and maintain active licenses required for installation within assigned work territoryEnsure appropriate product training is available and implemented for skill gaps within in-house or subcontractor staff to enable compliant installationCompensation $140,000 - $180,000 including a base salary and bonus incentives You're a good fit if you have (or if you can) An entrepreneurial spiritBe energized by the challenge of owning all aspects of a business within a regionEnjoy the combination of management and hands-on work and be excited about expanding the business while helping refine and implement the in-region sales and operational procedures in partnership with business operations leadershipKnowledge and experience in the construction field, and in particular with leading projects, contractors, and salespeople, is preferredHave, or willing to obtain, following licenses/certifications: EPA LRRP / Lead-Safe Certification, OSHA 10 CertificationHands-on sales experienceSecondary education preferred (or equivalent work experience) Also want to make sure you have Previous management and leadership experience in home improvement, construction, or related fieldProven experience in the skilled construction trades, especially carpentry, window replacement, framing, door installation, cabinet installation, or similarExperience working and problem solving directly with homeownersGeneral business knowledge with passion for learning about how to maintain and grow a businessExperience in Word, Excel, and Microsoft OutlookHave the ability to lift, push/pull, and carry a minimum of 40lbs, stand for at least 6 hours per day, and climb ladders, stairs, and kneelHave a valid driver’s license with an acceptable accident and moving violation motor vehicle record on an ongoing basisWillingness to travel to other cities in the regionAbility to work variable work hours, adapt to schedule changes, and accept changes in processUnderstanding of and/or willingness to learn local permitting process and procurement We invite you to See Yourself at Marvin
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine.
For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.
Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:
When you belong to the Marvin team, it's all part of the package. Apply today!
Marvin is an Equal Opportunity EmployerThis job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.
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