Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
The GTS Regional Head of Solutions Implementation is accountable for end-to-end delivery of complex Trade solutions to Commercial (CIB). The role holder will also have oversight for all Product and Channel on-boarding across GTS in Europe and Americas. Working in close collaboration with Coverage, Specialist Sales and Deal Structuring, the individual will need to be both technically savvy and commercially astute, capable of effectively managing a diverse range of functional stakeholders (i.e. Technology, Compliance, Legal, Risk etc.) across a large and geographically diverse matrix-managed organisation in order to delivery complex Open Account as part of the end-to-end Product fulfilment lifecycle. Time-to-market, Time-to-Revenue, Delivery Commercial Risk mitigation all represent key performance metrics in the role.
As our Regional Head of Solutions Implementation, GTS you will:
Programme Change Management - promote a culture of professional, programme/project leadership in a client-facing delivery environment, with accountability for all implementation activities as part of client transition through the solutions delivery lifecycle to business-as-usual
Client Consultation – Build a truly collaborative client-solutioning model, developing the organisational expertise to facilitate the client decision-making process leveraging the optimum technology solution(s), in line with desired product and technical capabilities and overarching business strategySCF Supplier On-boarding – accountably for all Supplier Acquisition and On-boarding activities associated with Supply Chain Finance, relentlessly focus on individual programme and overall business performance as measured against key on-boarding /revenue KPIsStrategy Execution – drive business strategy development and execution; represent the GTS business in key group-level strategy development initiatives as it relates to the ‘client journey’Governance Control - focus on the effective management of delivery, commercial operational risk as part of deal execution and fulfilment lifecycle.
Benefits Realization – constantly strive to ensure alignment between projects outcomes, clients’ business objectives and internal value-based success criteria / KPIsContinuous Improvement - evaluate and improve the ways in which we work, leveraging the Voice of the Customer and employee feedback as part of an ongoing endeavor to maximize agility whilst driving customer satisfaction and overall business value.
For this role, HSBC targets a pay range between $250,000.00 and $300,000.00
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.