New York, NY, USA
10 days ago
Regional Loss Prevention Manager

Our Story

We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.

But, we know it’s not only about the clothes—it’s about the feeling it gives the people who wear them, whether they’re confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season.

And ultimately, it’s about helping our customers be the best, most authentic versions of themselves.

And that’s what we’re after, to inspire people’s lives and style.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

Responsibilities:

Responsible for ensuring all company directed shortage and safety programs are implemented and executed within scope of responsibility.Responsible for the training, development, and overall performance of direct reports.Responsible for developing the field organization in Loss Prevention through training, communication, and awareness programs.Organize and facilitate Loss Prevention training for all levels of the field organization within your scope of responsibility.Communicate and execute company target store / shortage reduction programs.Work with business partners to ensure all aspects of Loss Prevention are integrated into the daily operations of the stores.Assess region needs to ensure Loss Prevention resources (CCTV, EAS, manpower) are properly deployed.Responsible for ensuring losses of company assets are prevented, investigated, and resolved timely.Conduct investigations and interviews for inventory, cash loss, and breach of company policies and procedures.Proactively monitor controls to identify external/internal theft through the utilization of POS exception reporting tools.Resolve Open Talk Hotline Calls within a timely manner.Manage monthly Travel & Expense budgets.Assist in the creation of action plans to achieve operational compliance.Work closely with management to communicate and train operational standards.Offer recommendations and solutions in crisis situations such as workplace violence, protest, and demonstrations.Communicate all safety related policies using all available communication vehicles.

Qualifications:

Excellent communication, verbal and written, skills are required.Excellent time management and ability to prioritize / multitask.Proficient in conducting investigations and integrity interviews.Basic knowledge of computer applications; ex: excel, word, and Power point.Wicklander or Reid interviewing and integration certification preferred.3-5 years of multi store retail Loss Prevention management experience preferred.Ability to travel to stores within assigned area, and maneuver around sales floors, stock room and offices.Regional Loss Prevention Manager must be able to work for periods at a desk on a computer.Bachelor’s Degree required.


#LI-DNI

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round.

Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range: $80,800.00 - $97,000.00

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

 

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

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