TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
• Manages Junior Project Managers, Project Managers, and Senior Project Managers in the Regional territory to which they are assigned
• Train and develop Junior Project Managers, Project Managers, and Senior Project Managers on team
• Serve as the initial internal and external escalation point for issues related to quality, budget, and other administrative issues
• Responsible for the oversight and execution of document review projects for VIP clients and complex cases
• Oversee full life cycle of projects according to client parameters
• Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope
• Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case
• Be available to answer client questions about Relativity and perform various administrative functions of the application(s) to meet clients’ needs
• Monitor all projects and jobs within the specific region to ensure deadlines are met
• Work closely with production staff to ensure proper allocation of resources based on deadlines and priorities set by the client
• Serve as a liaison between the production staff, and the client during the life cycle of a project
• Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action
• Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are met
• Attend client meetings with sales teams to assist in closing deals and maintain client relationships
• Balance workload of team to maximize profitability while maintaining quality
• Develop training material and to improvements to internal processes and external offerings
• Perform other special projects or duties when required