Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
What We OfferIndustry competitive wages
Generous 401K plan
Comprehensive benefits package
Paid vacation
Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
Key Job ResponsibilitiesDirect the Komatsu Way: Safety First, Law compliance, Quality of parts and service, Delivery of parts and service on-time, Cost management, Cash management including inventory and receivables.
Prepare the annual Business Plan for the region; report out monthly and incorporate it into the company’s objectives. P&L Management and Budgeting. Departmental cost management. Monthly business performance report out.
Administer the regional strategic objectives in support of the goals of the company.
Ensure the regional financial targets and objectives are met through active management.
Direct the activities of all regional departments including Operational Excellence improvements.
Establish customer relations at various levels within their organization; understand customer business drivers and their decision-making process. Business driver for sales growth and operations fulfillment.
Prepare capital requests for additional resources with full business justification.
Leadership: management team development including mentorship, visible leadership, and working with functional leaders including succession planning.
Provide interoffice communication regarding customer issues and review potential opportunities. Address customers’ needs and issues with other departments (Tech Service, Operations, and Product Support).
Manage and direct involvement with the support vendors, strategic partners, and industry associations to compliment the Komatsu business. i.e. Mining Association, Komatsu factories, Hensley, etc.
Champion change initiatives using good change management methodologies and tools.
Direct the business activities at the facilities in Mesa.
Active positive community involvement. Drive compliance with all local, regional and national laws and rules.
Qualifications/Requirements4 year college degree; Engineering degree preferred (mechanical or electrical).
Mining equipment background preferred.
2-5 years’ experience with related products and mineral processing, maintenance and operations.
Field Service & Field Service project management experience.
10+ years manufacturing or service management.
Proficient with MS Office, Autocad and use of internet-based sales support programs.
Ability to diffuse emotionally charged situations.
Ability to coordinate customer needs after-hours.
Travel required.
MSHA Certified or ability to obtain certification.
Additional InformationKomatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.