**AVEVA is creating software trusted by over 90% of leading industrial companies.** **Job Title:** Regional Sales Operations Manager, Renewals **Solid line report to:** Director of Operations & Optimization, Renewals **Location:** AVEVA APAC Regional Office **Main Responsibilities** **Operations** + [Opportunities Management] Responsible for assigning opportunities and related territories to ensure that Renewal objectives are optimized and allocated to all renewal resources through the opportunity/target/quota programs + [Pipeline and ATR management] Responsible for producing monthly proactive renewals planning reports + [Compensation Management] Oversees renewals compensation plan administration for Renewal Managers and Individual Contributors + [SFDC data quality] Executes monthly data quality cadence with renewals team and regional sales team for action to support reporting and metrics: continuity, completeness, status (closed lost / re-contracted) + Ensure the renewals teams run as effectively and productively as possible, interacting with the sales team, leadership, global counterparts and supporting functions to drive revenue for the organization + Facilitate successful implementation of new programs throughout the organization by ensuring a well-defined and effective training process is in place at launch + Foster and support an organization of continuous process improvement **Cross-function Engagement** + Work cross-functionally with Sales, Customer Success, Services, Finance and to design and optimize renewal business and strategy analytics + Ensure global renewal initiatives and programs are communicated, aligned, implemented, and measured, for bi-directional knowledge sharing to support global standard methodologies + Provide system, process, contacts, and operational coaching to Sales team members regarding renewals processes + Help resolve issues and offer alternative tactics and strategies to accomplish goals + Act as a focus point for new projects and developments with other internal groups + Ensure planning, forecasting, and budgeting efforts are appropriately integrated with other planning processes employed in the region and across the organization + Align with the commercial Rhythm of the Business, supporting the region and markets’ leadership team’s cadence of review and planning activities + Partner with regional Sales and Operations teams to support each of the markets’ needs while driving global consistency in tools, processes, and measurement to enhance both growth and productivity + Provide regional leadership with data and make recommendations for improving renewal sales funnel, processes, and results **Essential Capabilities** + Must have a positive attitude and be able to maintain professional, high-quality working relationships with members of the company globally and regardless of background or role + Ability to problem solve and remain resilient when solutions are not obvious, do not include your ideas, or take time to implement + Ability to handle multiple, simultaneous projects in a fast-paced environment while paying very close attention to detail. + Advanced MS Office knowledge, demonstrated prior use, and high-level current skills + Self-starter, highly motivated, disciplined, results driven, and a strong, team-focused player + Demonstrated ability to work effectively with organization management, sellers, and very senior stakeholders + Exceptional, clear communication skills are key (in person, via video call, written and verbal) + Extensive experience with Salesforce or similar CRM systems + Ability to build vision, understand and define requirements, design practical solutions, develop supporting business cases and implement solutions + Ability to think strategically and synthesize insights and business implications from data in a meaningful way **Desirable Experience** + Cross-functional, matrixed stakeholder experience as well and demonstrated influencer skills are key, including the ability to influence at appropriate levels of the organization + Deep knowledge of best-in-class sales and account/opportunity management practices as applied within Technology, SaaS, and B2B environments + Experience driving structured processes and leveraging analytics from large datasets to define issues, provide solutions, and drive programs + Broad experience using high volumes of data to develop go-to market approaches and inform the business on a wide variety of subjects + A focus on self-directed learning and professional development to improve and serve others in the pursuit of business growth and personal development + Minimum of 5-years of experience managing sales operations within a technology company + Experience in the Technology/SaaS space, with a strong preference for experience in growth companies + Experience in developing and effectively engaging highly functioning remote teams and people + Demonstrated experience in change management within organizations **Singapore Benefits include:** Parental leave, additional leaves including emergency leave, childcare leave and extended childcare leave, well-being support, flexible benefits, group insurances, car Allowances (depending on the role), company’s gift. It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: aveva.com/en/about/careers/benefits/ **Hybrid working** By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. **Hiring process** Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: aveva.com/en/about/careers/hiring-process **About AVEVA** AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/ Find out more: aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Empowering you with pioneering tech AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers (https://www.aveva.com/en/about/careers/) . For more information about our privacy policy and how to manage cookies, visit our Privacy Policy (https://www.aveva.com/content/dam/aveva/documents/external/AVEVA-Recruitment-Candidate-Fair-Processing-Notice-2024.pdf) .